Ark Encounter Barista Training Specialist Full Time

Answers In Genesis Group•Williamstown, KY

12h

About The Position

The Barista Training Specialist contributes to a positive, welcoming environment for Ark Encounter guests by delivering exceptional customer service and high-quality beverages. The role focuses on preparing drinks, maintaining cleanliness, restocking supplies, and training new baristas to support smooth coffee shop operations. The ideal candidate is enthusiastic, energetic, adaptable, and supportive of the mission of Answers in Genesis. The position is centered on making an eternal difference and displaying Answers in Genesis’ SERVE values—Serve, Equip, Relate, Value, and Engage—with internal and external customers. It offers opportunities for spiritual, personal, and professional development.

Requirements

Must agree with and be able to sign the Answers in Genesis Statement of Faith.
Must maintain a personal relationship with Jesus Christ.
Must regularly attend a local Bible-believing church.
Must have schedule flexibility to work opening and closing shifts on any day of the week and on holidays.
Friendly and courteous customer service skills.
Strong oral communication skills and comfort giving directions to guests.
Basic math skills and accuracy with cash and financial transactions.
Good problem-solving and decision-making ability.
Ability to work independently with little or no supervision.
Ability to work in a fast-paced environment.
Ability to stand and move about the attraction throughout the entire shift.
Ability to bend and lift between 25 and 75 pounds.

Responsibilities

Promote the mission and standards of Answers in Genesis.
Create a SERVE-culture environment in all work performed.
Approach tasks with a second-mile mindset and prioritize personal integrity in interactions and assignments.
Prepare and serve hot and cold beverages, including specialty coffees, teas, and seasonal drinks, according to recipes and quality standards.
Maintain a clean and sanitary work environment, including the espresso bar, counters, seating areas, utensils, and equipment.
Track inventory and restock coffee shop supplies such as cups, lids, syrups, and coffee beans.
Train new baristas according to established policies and procedures.
Greet and assist guests with menu questions, ingredient inquiries, and attraction information.
Operate the cash register and process guest payments accurately and efficiently.
Carry out management’s operational directives in a supportive and professional manner, adapting to changing needs and supporting team unity.
Maintain a safe environment by keeping walkways clear of products, boxes, and spills.
Perform other duties and responsibilities assigned by management.