Attendant

Metropolis Technologies•Charlotte, NC

9d•Onsite

About The Position

The Attendant ensures an appropriate number of cars remain on location throughout the shift, vehicles are parked appropriately, and the lot is clean and presentable. The role directs customers to available spaces, counts vehicles, issues parking-violation warnings, patrols parking areas, assists customers who have forgotten where they parked, and provides courteous customer service. The Attendant may control entrance and exit traffic, assist with parking equipment maintenance and general maintenance, report accidents, policy violations, hazards, unusual occurrences, and spills, and substitute for valets when authorized. The position also requires knowledge of the garage and nearby streets, landmarks, and freeways, and may include other duties assigned by the Facility Manager. Employees must arrive for scheduled work on time and in uniform, maintain a neat and clean appearance, and communicate effectively with customers and coworkers. Availability for second or third shifts and/or weekends may be required depending on the location's needs. The listed pay is $15.00 per hour. Eligible employees may participate in benefits plans.

Requirements

Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
A valid state-issued driver's license with a current address and acceptable driving record is required only if expected to drive a company vehicle or on company business.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one situations to customers and employees.
Ability to add and subtract two-digit numbers, multiply and divide with tens and hundreds, and perform these operations using American currency.
Maintain a neat and clean appearance and wear a complete uniform at all times.
Ability to regularly stand, walk, and use hands to handle cash and equipment; occasionally sit and climb or balance; and occasionally lift or move up to 25 pounds.
Availability for second shift, third shift, and/or weekends may be required depending on location hiring needs.

Responsibilities

Ensure an appropriate number of cars are kept on location throughout the shift, vehicles are parked appropriately, and the lot is clean and presentable.
Direct incoming customers to available parking spaces.
Count vehicles on location throughout the shift as needed.
Write and issue violation warnings to tenants and visitors who violate garage policies.
Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
Assist customers who have forgotten where they parked their vehicle.
Report to work every scheduled day, on time and in uniform.
Courteously answer customer questions and direct customers to the Facility Manager for further assistance when necessary.
Control traffic at entrances and exits as needed.
Assist with maintenance and repair of parking equipment and other general maintenance tasks as directed by the Facility Manager.
Report known accidents, observed or suspected Company policy violations, safety hazards, or unusual occurrences to the Facility Manager.
Communicate debris, water, oil spills, and similar issues to the garage office.
Substitute for Valets when necessary, if authorized.
Maintain thorough knowledge of garage areas and nearby major streets, landmarks, and freeways.
Assist the Facility Manager with other duties as needed.