Attendant

SP Plus • Los Angeles, CA

2d • Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company using computer vision to provide checkout-free parking experiences. The Attendant helps keep the parking facility orderly, clean, and presentable, directs customers to available spaces, and provides courteous assistance. The role may also involve traffic control, basic parking equipment maintenance, reporting safety or facility concerns, and other duties as directed by the Facility Manager. Employees are expected to arrive on time for scheduled shifts and maintain a neat appearance in complete uniform.

Requirements

• Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
• A valid state-issued driver's license with a current address and acceptable driving record is required only if expected to drive a company vehicle or drive on company business.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information one-on-one to customers and other employees.
• Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s, including using units of American money.
• Maintain a neat and clean appearance and wear the complete uniform at all times.
• Ability to stand, walk, and use hands to handle cash and equipment; occasionally sit and climb or balance; and occasionally lift or move up to 25 pounds.

Responsibilities

• Keep an appropriate number of cars on location throughout the shift and ensure vehicles are parked appropriately.
• Keep the lot clean and presentable.
• Direct incoming customers to available parking spaces.
• Count vehicles on location as needed.
• Write and issue violation warnings to tenants and visitors who violate garage policies.
• Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
• Help customers who have forgotten where they parked their vehicles.
• Attend work on every scheduled day, on time and in uniform.
• Courteously answer customer questions and direct customers to the Facility Manager for further assistance when necessary.
• Control traffic at entrances and exits as needed.
• Assist with parking equipment maintenance and repairs, and perform general maintenance tasks as directed by the Facility Manager.
• Report known accidents, observed or suspected policy violations, safety hazards, and unusual occurrences to the Facility Manager.
• Communicate debris, water, oil spills, and similar conditions to the garage office.
• Substitute for Valets when necessary and authorized.
• Maintain thorough knowledge of the garage, nearby major streets, landmarks, and freeways.
• Assist the Facility Manager with other duties as needed.

Benefits

• Medical, dental, and vision plans
• Flexible spending accounts
• Long- and short-term disability insurance
• Life insurance
• Accident insurance
• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed