Attendant

Metropolis Technologies•Los Angeles, CA

4d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The company operates more than 4,000 locations across North America and Europe, with over 23,000 employees. The Attendant helps keep the parking facility orderly, clean, and presentable. The role directs customers to available parking spaces, monitors vehicle counts, enforces garage policies, assists customers, and supports traffic flow. The Attendant may also help maintain parking equipment, perform general maintenance, and substitute for Valets when authorized. The position is based in Los Angeles, California.

Requirements

Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
A valid state-issued driver's license with a current address and acceptable driving record is required only if expected to drive a company vehicle or drive on company business.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence and present information effectively in one-on-one situations with customers and company employees.
Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s, including using American currency.
Maintain a neat, clean appearance and wear the complete uniform at all times.
Regularly stand, walk, and use hands to handle cash and equipment; occasionally sit and climb or balance; occasionally lift and/or move up to 25 pounds.
Availability for second or third shifts and/or weekends may be required depending on location hiring needs.

Responsibilities

Ensure an appropriate number of cars is kept on location throughout the shift, cars are parked appropriately, and the lot remains clean and presentable.
Direct incoming customers to available parking spaces.
Count vehicles on location throughout the shift as needed.
Write and issue violation warnings to tenants and visitors who violate garage policies.
Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
Assist customers who have forgotten where they parked their vehicle.
Report to work on every scheduled day, on time and in complete uniform.
Courteously answer customer questions and, when necessary, direct customers to the Facility Manager for further assistance.
Control traffic at entrances and exits as needed.
Assist with maintenance and repair of parking equipment and perform general maintenance tasks as directed by the Facility Manager.
Report known accidents, observed or suspected Company policy violations, safety hazards, and unusual occurrences to the Facility Manager.
Communicate debris, water, oil spills, and similar issues to the garage office.
Substitute for Valets when necessary and authorized.
Maintain thorough knowledge of the garage, nearby major streets, landmarks, and freeways.
Assist the Facility Manager with other duties as needed.