Attendant

SP Plus•Ronkonkoma, NY
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to enable checkout-free parking experiences. It operates a parking network with more than 23,000 employees at over 4,000 locations across North America and Europe. The Attendant helps keep the parking facility organized, clean, and operating smoothly by directing customers, monitoring vehicles and parking areas, and providing courteous customer assistance. The role is located in Ronkonkoma, New York.

Requirements

  • Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
  • A valid state-issued driver’s license with a current address and acceptable driving record is required only if expected to drive a company vehicle or on company business.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence and effectively present information in one-on-one situations to customers and company employees.
  • Ability to add and subtract two-digit numbers and multiply and divide with tens and hundreds, including using American currency.
  • Maintain a neat, clean appearance and wear the complete uniform at all times.
  • Regularly stand, walk, and use hands to handle cash and equipment; occasionally sit, climb, or balance; and occasionally lift or move up to 25 pounds.
  • Be available for location-specific shift requirements; where applicable, availability for second shift, third shift, and/or weekends may be required.

Responsibilities

  • Ensure an appropriate number of cars is kept on location throughout the shift, cars are parked appropriately, and the lot is clean and presentable.
  • Direct incoming customers to available parking spaces.
  • Count vehicles on location throughout the shift as needed.
  • Write and issue violation warnings to tenants and visitors who violate garage policies.
  • Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
  • Assist customers who have forgotten where they parked their vehicle.
  • Arrive for every scheduled workday on time and in uniform.
  • Courteously answer customer questions and direct customers to the Facility Manager for further assistance when necessary.
  • Control traffic at entrances and exits as needed.
  • Assist with parking equipment maintenance and repair and other general maintenance tasks as directed by the Facility Manager.
  • Report known accidents, observed or suspected company policy violations, safety hazards, and unusual occurrences to the Facility Manager.
  • Communicate debris, water, oil spills, and similar issues to the garage office.
  • Substitute for Valets when necessary and authorized.
  • Maintain thorough knowledge of the garage, as well as nearby major streets, landmarks, and freeways.
  • Assist the Facility Manager with other duties as needed.

Benefits

  • Medical, dental, and vision plans
  • Flexible spending accounts
  • Long- and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
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