Attendant

Metropolis Technologies•Town of Brookhaven, NY
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company using computer vision to enable checkout-free parking experiences. The Attendant helps maintain safe, orderly, and presentable parking facilities by directing customers, monitoring vehicles, and assisting with facility operations and customer needs. The role requires being at work on scheduled days, on time, and in uniform. Attendants must maintain a neat and clean appearance, communicate facility issues to the garage office or Facility Manager, and provide courteous assistance to customers. The position is located in Ronkonkoma, New York.

Requirements

  • Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
  • A valid state-issued driver's license with a current address and acceptable driving record is required only if expected to drive a company vehicle or drive on company business.
  • Availability for second shift, third shift, and/or weekends may be required depending on location hiring needs.
  • Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one situations with customers and other employees.
  • Ability to add and subtract two-digit numbers, multiply and divide with 10s and 100s, and perform these operations using American currency.
  • Maintain a neat and clean appearance and wear the complete uniform at all times.
  • Ability to regularly stand and walk and use hands to handle cash and equipment; occasionally sit and climb or balance; and occasionally lift and/or move up to 25 pounds.

Responsibilities

  • Ensure an appropriate number of cars is kept on location throughout the shift, cars are parked appropriately, and the lot remains clean and presentable.
  • Direct incoming customers to available parking spaces.
  • Count vehicles on location throughout the shift as needed.
  • Write and issue violation warnings to tenants and visitors who violate garage policies.
  • Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
  • Assist customers who have forgotten where they parked their vehicle.
  • Report to work every scheduled day, on time and in uniform.
  • Answer customer questions courteously and, when necessary, direct customers to the Facility Manager for further assistance.
  • Control traffic at entrances and exits as needed.
  • Assist with parking equipment maintenance and repair and perform general maintenance tasks as directed by the Facility Manager.
  • Report known accidents, observed or suspected violations of Company policy, safety hazards, and unusual occurrences to the Facility Manager.
  • Communicate debris, water, oil spills, and similar issues to the garage office.
  • Substitute for Valets when necessary, if authorized.
  • Maintain thorough knowledge of the garage, as well as nearby major streets, landmarks, and freeways.
  • Assist the Facility Manager with other duties as needed.

Benefits

  • Eligible employees may participate in medical, dental, and vision plans; flexible spending accounts; long- and short-term disability; life insurance; accident insurance; a 401(k); and paid time off.
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