Attendant

SP Plus•Tysons, VA

9d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Attendant helps maintain an orderly, clean, and presentable parking facility, directs customers to available spaces, and provides courteous assistance. The role may also involve parking patrols, traffic control, basic equipment and facility maintenance, and substituting for Valets when authorized. The position is located in Tysons, Virginia.

Requirements

Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
A valid state-issued driver’s license, current address, and acceptable driving record are required only if expected to drive a company vehicle or on company business.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and effectively present information to customers and other employees in one-on-one situations.
Ability to add and subtract two-digit numbers, multiply and divide with 10s and 100s, and perform these operations using units of American money.
Maintain a neat and clean appearance and wear the complete uniform at all times.
Ability to regularly stand and walk and use hands to handle cash and equipment; occasionally sit and climb or balance; and occasionally lift or move up to 25 pounds.
Must be able to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

Ensure an appropriate number of cars are kept on location throughout the shift, cars are parked appropriately, and the lot remains clean and presentable.
Direct incoming customers to available parking spaces.
Count vehicles on location throughout the shift as needed.
Write and issue violation warnings to tenants and visitors who violate garage policies.
Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
Assist customers who have forgotten where they parked their vehicle.
Arrive at work on every scheduled day, on time and in uniform.
Courteously answer customer questions and, when necessary, direct customers to the Facility Manager for further assistance.
Control traffic at entrances and exits as needed.
Assist with maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
Report known accidents, observed or suspected Company policy violations, safety hazards, and unusual occurrences to the Facility Manager.
Communicate debris, water, oil spills, and similar conditions to the garage office.
Substitute for Valets when necessary and if authorized.
Maintain thorough knowledge of the garage, as well as nearby major streets, landmarks, and freeways.
Assist the Facility Manager with other duties as needed.