Front Desk Clerk - Pediatrics

Henry Ford Health•Detroit, MI

About The Position

The Asst-Office Operations role supports the administrative and clerical needs of a medical setting and helps ensure the smooth operation of patient care services. Based at Henry Ford Health’s Moross Road campus, the position serves as a first point of contact for patients and visitors, providing a welcoming and efficient experience.

Requirements

  • High school diploma equivalency or one year of applicable cumulative job-specific experience.

Responsibilities

  • Greet patients and visitors and ensure a positive first impression.
  • Check patients in and out and manage necessary documentation.
  • Verify and accurately enter patient demographic information.
  • Obtain and verify insurance authorizations and precertifications.
  • Schedule and confirm patient appointments to support optimal clinic flow.
  • Enter, review, and submit charges for patient procedures and services daily.
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