Front Desk Clerk - Hematology/Oncology

Henry Ford Health•Southfield, MI

About The Position

The Asst-Office Operations role provides administrative and clerical support in a fast-paced medical setting. As the first point of contact for patients and visitors, the position helps ensure a welcoming patient experience and smooth office operations. The role is based at Henry Ford Health’s Moross Road campus.

Requirements

  • High school diploma equivalency or one year of applicable cumulative job-specific experience.

Responsibilities

  • Greet patients and visitors and provide a welcoming environment.
  • Check patients in and out and manage required documentation.
  • Verify and accurately enter patient demographic information.
  • Obtain and verify insurance authorizations and precertifications.
  • Complete medical record release requests.
  • Schedule and confirm patient appointments.
  • Enter, review, and submit charges for patient procedures and services daily.
  • Collect co-payments and reconcile daily reports and deposits for accuracy.
  • Provide general office and clerical support to maintain a smooth workflow.

Benefits

  • Opportunities for continuous learning and development.
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