Asst Manager Recreation
About The Position
The Asst Manager Recreation works with the Recreation Manager to supervise, coordinate, and implement guest activity programs, Owner-exclusive events and offerings, and Recreation team activities while meeting departmental financial responsibilities and deadlines. The role assists the Recreation Manager in supervising all areas of the Recreation Department. The Assistant Manager oversees staffing, scheduling, invoicing, programming, and the planning and implementation of on-site events for guests, Owners, and Team Members. The role also supports interviewing, development, and coaching of Recreation team members; represents the department at property events, meetings, and trainings; and helps create and implement digital communications and advertising through platforms such as in-room television systems, public address music systems, and QR codes. A good understanding of entertainment and entertainment programming and management is expected.
Requirements
- At least 1 year of resort recreation experience; vacation ownership, summer camp supervision, or cruise ship onboard entertainment supervision or management experience is preferred within this qualification.
- At least 1 year of supervisory experience.
- Ability to tolerate and work outdoors in varying temperatures and environments.
- Ability to stand for extended periods and tolerate high temperatures and sun exposure, bend, stoop, and lift up to 25 pounds.
- Ability to react calmly and effectively in emergency situations.
- Demonstrated excellence in service quality and guest satisfaction, including timely and professional responses to guests and a courteous, professional manner when handling upset guests and difficult situations.
- Very good understanding of entertainment and entertainment programming or management.
Nice To Haves
- 3 years of managerial experience.
- CPR certification.
- Seasoned customer service professional.
- Experience with entertainment programming in a fast-paced environment.
Responsibilities
- Assist the Recreation Manager with supervision of all areas of the Recreation Department.
- Oversee staffing, scheduling, invoicing, and programming, and plan and implement on-site events for guests, Owners, and Team Members.
- Assist with interviewing, development, and coaching of Recreation team members.
- Represent the department at property events and required meetings and trainings.
- Assist with creating and implementing digital communications and advertising across in-room television systems, public address music systems, QR codes, and other digital platforms.
- Help ensure guest activity programs and Owner-exclusive events and offerings are coordinated and implemented, and meet departmental financial responsibilities and deadlines.
Benefits
- Recognition programs and rewards.
- Medical, dental, and vision coverage options.
- Go Hilton worldwide hotel travel discounts.
- Employee pricing platform through Perks at Work.
- Employee Assistance Program supporting physical and mental well-being.
- Paid vacation time and paid sick days.
- 401(k) program with company match.
- Tuition reimbursement programs.
- Learning and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
