Recreation Manager

BallenIsles Country Club • Banning, CA

10d • $75,000 - $85,000 • Onsite

About The Position

Sun Lakes Country Club in Banning, California, is seeking a Recreation Manager to plan, implement, coordinate, and oversee customized community events, resident engagement and volunteer activities, resident-led clubs, and recreational programs. The role brings the community vision to life through events and programs that encourage neighbor-to-neighbor connection and enhance residents’ and members’ lifestyle experience.

The manager oversees programming, vendors, budgets, communications, and reporting, and supervises the day-to-day work of Recreation Coordinators. The position also supports the General Manager, volunteer committees, resident-led clubs, the Board, and community partners. The Recreation Manager supervises two to five non-exempt team members and provides oversight of event and program vendors.

The role requires standing, walking, and moving throughout the Club and community for extended periods, setting up and breaking down event spaces, and occasionally lifting up to 25 pounds. Work hours include evenings, weekends, and holidays depending on event schedules and business needs.

Requirements

• Two to four years of experience in events or recreation, non-profit management, city community services, and/or community management.
• Experience publishing content to websites, e-blasts, newsletters, and social media platforms.
• Warm, outgoing personality and ability to build positive relationships with diverse groups.
• Strong administrative, organizational, prioritization, and time-management skills, with the ability to multitask effectively.
• Budget knowledge and control for executing events, programs, and communication expenses.
• Ability to collaborate with a diverse team and to work independently with self-direction.
• Strong ethical practices, good judgment, critical thinking, and business savvy.
• Ability to stand, walk, and move throughout the Club and community for extended periods and to set up and break down event spaces.
• Ability to occasionally lift up to 25 pounds.

Nice To Haves

• Four-year college degree, preferably with an emphasis in hospitality, non-profit special events, or recreation management, or equivalent work experience.
• At least one year of experience working with volunteer committees and/or age-qualified groups.
• Experience with non-profit operations management or special event coordination and operations.
• Demonstrated commitment to continual learning, such as attending seminars or industry workshops.

Responsibilities

• Develop, coordinate, and implement customized intimate and large-scale community events that foster neighbor-to-neighbor interaction and a distinctive lifestyle for residents.
• Maintain and update the master community events and activities calendar for accurate posting on community monitors and the website.
• Create and implement surveys and processes to identify resident interests and support activation of community facilities.
• Support volunteer committees and resident-led clubs.
• Support the General Manager with Neighborhood Outreach committee programs connected to community lifestyle and with administrative tasks of the community service organization.
• Attend and participate in Board meetings as required, and work with the Board and community partners to add value to events and activities.
• Monitor monthly programming expenditures, ensure accurate coding, and manage expenses within budget.
• Confirm approved vendors meet insurance requirements; oversee event and program vendors and review vendor invoices before payment.
• Build positive relationships with event and third-party recreation vendors and hold them accountable for excellent resident service.
• Monitor and oversee third-party recreation vendors to maximize facility use and meet resident interests.
• Maintain accurate documentation of event and program plans, vendor contacts, budgets, and event summary reports using Troon standards and templates.
• Provide timely and accurate reports to the supervisor and others as requested.
• Provide event and program content for website updates, e-blasts, newsletters, and social media, and collaborate with the team on promotion strategies.
• Supervise the day-to-day tasks of Recreation Coordinators, including management of resident communications that reflect the community brand.
• Conduct business with high standards of personal, professional, and ethical conduct in keeping with Troon hospitality and service standards.
• Follow safety precautions, policies, and standard operating procedures.
• Participate in meetings and work groups to coordinate activities, resolve problems, obtain approvals, and stay current on developments, requirements, policies, and regulatory guidelines.
• Perform special projects and other related duties as assigned.
• Provide oversight of event and program vendors and supervise two to five non-exempt team members.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match for eligible Associates age 19 and older.
• Paid time off and leaves of absence, subject to applicable law and eligibility criteria.
• Eligibility for bonuses, commissions, service charge, and employee meals.
• Career growth and professional development opportunities across Troon’s portfolio of clubs and communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed