Recreation Manager

Troon • Banning, CA

10d

About The Position

Sun Lakes Country Club in Banning, California, is seeking a Recreation Manager to plan, implement, coordinate, and oversee customized community events, resident engagement and volunteer activities, resident-led clubs, and recreational programs. The role brings the community vision to life through events and programs that encourage connections among residents and enhance their lifestyle experience.

The Recreation Manager manages event and activity calendars, identifies resident interests, supports volunteer committees and clubs, and works with the General Manager, Board, community partners, and Recreation Coordinators. The position also oversees event and recreation vendors, monitors program budgets and expenditures, maintains documentation and reports, and provides content for community communications and promotional channels.

The role supervises two to five non-exempt team members and provides oversight of event and program vendors. Work hours include evenings, weekends, and holidays according to event schedules and business needs. The annual pay range is $75,000–$85,000, with actual pay based on experience, education, and role responsibilities. Troon offers healthcare and retirement benefits, paid time off and leaves, potential additional compensation, and career growth and professional development opportunities.

Requirements

• Two to four years of experience in events or recreation, non-profit management, city community services, and/or community management.
• Experience publishing content to websites, e-blasts, newsletters, and social media platforms.
• Warm, outgoing personality and ability to build positive relationships with diverse groups.
• Strong administrative, organizational, prioritization, and time-management skills, including the ability to multitask effectively.
• Budget knowledge and control for events, programs, and communication expenses.
• Ability to collaborate with a diverse team and work independently with self-direction.
• Strong ethical practices, good judgment, critical thinking, and business savvy.
• Ability to stand, walk, and move throughout the Club and community for extended periods and set up and break down event spaces.
• Occasional lifting of up to 25 pounds.
• Willingness to work evenings, weekends, and holidays based on event schedules and business needs.

Nice To Haves

• Four-year college degree, preferably emphasizing hospitality, non-profit special events, or recreation management; equivalent work experience is also accepted.
• At least one year of experience working with volunteer committees and/or age-qualified groups.
• Experience with non-profit operations management or special event coordination and operations.
• Demonstrated commitment to continual learning, such as attending seminars or industry workshops.

Responsibilities

• Develop, coordinate, and implement customized intimate and large-scale community events that encourage interaction among neighbors and support a distinctive resident lifestyle.
• Monitor and update the master community events and activities calendar for accurate posting on community monitors and the website.
• Create and implement surveys and processes to identify resident interests and support activation of community facilities.
• Support volunteer committees and resident-led clubs.
• Assist the General Manager with Neighborhood Outreach committee programs and administrative tasks for the community service organization.
• Attend and participate in Board meetings as required and collaborate with the Board and community partners on events and activities.
• Monitor monthly programming expenditures, ensure accurate coding, and manage expenses within budget.
• Confirm approved vendors meet insurance requirements; oversee event and program vendors and review invoices before payment.
• Build positive working relationships with event and third-party recreation vendors and hold them accountable for service quality.
• Monitor third-party recreation vendors to maximize facility use and meet resident interests.
• Maintain documentation for event and program plans, vendor contacts, budgets, and event summary reports using Troon standards and templates.
• Provide timely and accurate reports to the supervisor and others as requested.
• Provide content for website updates, e-blasts, newsletters, and social media, and collaborate on promotional strategies.
• Supervise the day-to-day tasks of Recreation Coordinators, including resident communications that reflect the community brand.
• Conduct business in accordance with Troon’s standards of personal, professional, and ethical conduct, hospitality, and service.
• Follow safety precautions, policies, and standard operating procedures.
• Participate in meetings and work groups to coordinate activities, resolve problems, obtain approvals, and stay current on developments, requirements, policies, and regulatory guidelines.
• Perform special projects and other related duties as assigned.
• Oversee event and program vendors and supervise two to five non-exempt team members.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match for associates age 19 and older.
• Paid time off and leaves of absence, subject to applicable law and eligibility criteria.
• Eligibility for bonuses, commissions, service charge, and employee meals, subject to applicable plan terms and policies.
• Career growth and professional development opportunities across Troon’s portfolio of clubs and communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed