Asst Manager Recreation

Hilton Grand Vacations • Celebration, FL

2d

About The Position

The Assistant Manager Recreation works with the Recreation Manager to supervise, coordinate, and implement guest activity programs, Owner-exclusive events and offerings, and Recreation team member activities while helping meet departmental financial responsibilities and deadlines. The role assists the Recreation Manager in supervising all areas of the Recreation Department.

The Assistant Manager oversees staffing, scheduling, invoicing, programming, and the planning and implementation of on-site guest events, Owner-exclusive events, and Team Member events. The position also supports interviewing, development, and coaching of Recreation team members; represents the department at property events, meetings, and trainings; and helps create and implement digital communications and advertising through platforms such as in-room television systems, public address music systems, QR codes, and other digital channels. A strong understanding of entertainment and entertainment programming and management is expected.

Requirements

• At least 1 year of resort recreation experience; experience in vacation ownership, summer camp supervision, or cruise ship onboard entertainment supervision or management is preferred.
• At least 1 year of supervisory experience.
• Ability to work outdoors and tolerate outdoor temperatures, high temperatures, and sun exposure.
• Ability to stand for extended periods and to bend, stoop, and lift up to 25 pounds.
• Ability to react calmly and effectively in emergency situations.
• Demonstrated excellence in service quality standards that affect guest satisfaction, including responding to guests in a timely and professional manner.
• Courteous and professional demeanor when handling upset guests and difficult situations.
• Good understanding of entertainment and entertainment programming or management.

Nice To Haves

• 3 years of managerial experience.
• CPR certification.
• Seasoned customer service experience.
• Experience with entertainment programming in a fast-paced environment.

Responsibilities

• Assist the Recreation Manager with supervision, coordination, and implementation across the Recreation Department.
• Manage staffing, scheduling, invoicing, and programming.
• Plan and implement on-site guest activities and events, along with Owner-exclusive and Team Member events.
• Assist with interviewing, developing, and coaching Recreation team members.
• Represent the department at property events, meetings, and required trainings.
• Assist in creating and implementing digital communications and advertising through in-room television systems, public address music systems, QR code advertising, and other digital platforms.
• Help meet departmental financial responsibilities and deadlines.

Benefits

• Medical, dental, and vision options.
• Go Hilton worldwide travel discounts.
• Employee pricing platform through Perks at Work.
• Employee Assistance Program supporting physical and mental well-being.
• Paid vacation time and paid sick days.
• 401(k) program with company match.
• Tuition reimbursement programs.
• Learning and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed