Associate Territory Manager - St. Louis

ZOLL Medical•Saint Louis, MO
•Onsite

About The Position

The Associate Territory Manager (ATM) is a field-based sales and sales-support role working collaboratively with Territory Managers on sales activities, customer and administrative support, territory management, and territory coverage. The position reports to and works under the direction of Regional Management. Strong performance and achievement of objectives may provide a path to Territory Manager. The role focuses on persuading physicians and engaging, educating, and empowering support staff through one-on-one discussions, group in-services, exhibits, and conferences. The ATM helps prescribing entities become self-sufficient in enrolling and using ZOLL Patient Management (ZPM), with additional focus on CDx products and other strategic products as they are introduced. The role supports sales and account management for LifeVest and CDx products, helps achieve assigned sales objectives, and provides territory coverage when a Territory Manager is absent or unavailable. The employee works daily in hospitals, doctors’ offices, and other medical establishments in the assigned territory. The role may require atypical hours, including evenings and weekends, according to customer or business needs, and may involve travel by automobile, train, or airplane. Relocation at hire and during employment is strongly preferred.

Requirements

  • Bachelor’s degree from a four-year college or university.
  • Meet at least one of these experience criteria: at least one year of sales experience in a strong BTB environment, pharmaceutical sales, or medical-device sales; at least two years of relevant field clinical-support experience for a pharmaceutical or medical-device company; at least two years of strong clinical experience in a multispecialty hospital cardiology environment; or at least three years of experience as a Junior Military Officer leading a team, project, or account management.
  • Valid state driver’s license.
  • Ability to influence clinical decision-making through sales efforts, including presentation and discussion of clinical data.
  • Ability to sit, stand, walk, talk, listen, hear, and speak regularly; occasionally stoop and bend; and drive an automobile. Travel by train or airplane may be required.

Nice To Haves

  • Relocation at the time of hire and throughout employment is strongly preferred; geographic flexibility and openness to relocation may support consideration for broader advancement opportunities.

Responsibilities

  • Persuade physicians and engage, educate, and empower support staff through individual discussions, group in-services, exhibits, and conferences.
  • Help prescribing entities become self-sufficient in enrollment and utilization of ZOLL Patient Management (ZPM), with an added focus on CDx products.
  • Sell and grow accounts assigned by the Region Manager.
  • Support sales and ongoing LifeVest account management to promote consistent utilization.
  • Support sales and ongoing account management of CDx products.
  • Achieve assigned sales objectives.
  • Learn, understand, and implement Plans of Action launched to the Field Sales Organization.
  • Develop and communicate a general understanding of Sudden Cardiac Arrest and LifeVest data, and advocate for LifeVest in clinical settings to increase awareness.
  • Engage, educate, and empower support staff to identify patients and advocate on their behalf.
  • Enroll and train customers on the ZOLL Patient Management System.
  • Explain and train hospital and office staff on submitting complete orders, and educate and support appropriate staff to reduce medical order exceptions.
  • Conduct level in-service meetings with auxiliary support staff about medical-order processes and requirements.
  • Assist with document collection for new medical orders and reorders.
  • Provide territory support during Territory Manager absences or vacancies, including vacations, leaves, and time away for training or meetings.
  • Become a company resource on ZOLL and competitive products.
  • Master Integrity / GAP Model Selling skills.
  • Represent ZOLL professionally and ethically, communicate openly, and share information with others.
  • Analyze and report observed territory trends.
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