Mentoring Manager - St. Louis
About The Position
The Mentoring Manager coaches youth, parents and caregivers, and adult mentors to support healthy mentoring relationships. The role serves youth from kindergarten through 12th grade and maintains an average caseload of approximately 60–70 matched relationships. Coaching may take place through phone calls, in-person visits, events, and other creative approaches, and includes strengths-based encouragement, conflict resolution, appreciation, and training. The position maintains accurate, timely documentation to support child safety and agency compliance. It identifies concerns early, coaches participants through challenges, reports serious concerns, connects participants with resources, and implements program policies to meet National and Agency Standards. Home and school visits are required. Work hours are flexible to meet the needs of youth, families, and volunteers, including nights and weekends.
Requirements
- Bachelor's degree; or an associate's degree and at least 4 years of experience in a similar field; or at least 8 years of experience in a similar field.
- Experience working with adult populations, specifically parents/caregivers and volunteers.
- Experience working with a diverse population.
- Strong planning and organizational skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple projects and work with a variety of staff, volunteers, and families.
- Excellent interpersonal skills in person and by phone.
- Technology and computer skills, including proficiency with MS Office Suite (especially Word, Excel, and Teams), Outlook, and Zoom.
- Car, valid driver's license, and automobile insurance meeting state-required minimums.
- Ability to meet flexible work hours, including nights and weekends.
Nice To Haves
- Experience in child development and/or case management.
Responsibilities
- Coach and advise youth, parents/caregivers, and mentors each month to help develop healthy, positive mentoring relationships.
- Connect with participants through phone calls, in-person visits, events, and other creative approaches.
- Provide strengths-based advice and encouragement, support conflict resolution, show appreciation, and offer training.
- Maintain accurate and timely documentation to ensure the safety of children and meet agency compliance goals.
- Identify safety or relationship concerns early, coach participants through challenges, report serious concerns, and help them access resources.
- Implement program policies to meet National and Agency Standards.
- Conduct required home and school visits.
Benefits
- 100% employer-paid health insurance starting on the first day.
- Dental insurance coverage.
- Flexible schedules and a hybrid office model.
- Paid time off, including 40 hours of vacation after the first 90 days of employment, accrued sick leave of 1 day per month (up to 30 days), 2 personal days per year after the first 90 days, and 11 paid holidays.
- 401(k) with a 3% match per year following the first year of employment.
- Life insurance and short- and long-term disability insurance following the first 90 days of employment.
- Reimbursement of $0.725 per business mile and full reimbursement of out-of-office parking for business meetings.
- Annual raises based on performance, culture, and the agency's ability.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
