Associate Territory Manager - Middleton, NJ

ZOLL Medical•Toms River, NJ
•Onsite

About The Position

The Associate Territory Manager (ATM) is a field-based sales and sales-support role. Working collaboratively with Territory Managers and under the direction of Regional Management, the ATM supports sales activities and territory management, including customer and administrative support, territory coverage, and account management. The role may provide a path to Territory Manager for employees who perform strongly and achieve objectives. The ATM promotes ZOLL cardiac management products, including LifeVest and CDx products, by engaging physicians and educating and supporting clinical and administrative staff. The role helps customers enroll in and use ZOLL Patient Management (ZPM), supports complete medical orders, and contributes to account growth and assigned sales objectives. The position serves hospitals, doctors’ offices, and other medical establishments in the assigned territory and may require atypical hours, including evenings and weekends, based on customer or business needs.

Requirements

  • Bachelor’s degree from a four-year college or university.
  • Meet at least one of the following experience criteria: one year of sales experience in a strong B2B environment, pharmaceutical sales, or medical-device sales; two years of relevant field clinical support experience for a pharmaceutical or medical-device company; two years of strong clinical experience in a multispecialty hospital cardiology environment; or three years as a Junior Military Officer leading a team, project, or account management.
  • Valid state driver’s license.
  • Ability to influence clinical decision-making through sales efforts, including presentation and discussion of clinical data.
  • Ability to drive an automobile and travel by train or airplane as needed.
  • Willingness to work atypical hours, including evenings and weekends, as customer or business needs require.

Nice To Haves

  • Relocation at hire and throughout employment is strongly preferred; geographic flexibility and openness to relocation may support broader advancement opportunities.

Responsibilities

  • Persuade physicians and engage, educate, and empower support staff through one-on-one discussions, group in-services, exhibits, and conferences.
  • Help prescribing entities become self-sufficient in enrollment and utilization of ZOLL Patient Management, with a focus on CDx products and additional strategic products as introduced.
  • Sell and grow accounts assigned by the Region Manager.
  • Support sales and ongoing account management of LifeVest and CDx products to promote consistent utilization.
  • Achieve assigned sales objectives.
  • Learn, understand, and implement Plans of Action launched to the Field Sales Organization.
  • Develop and communicate an understanding of Sudden Cardiac Arrest and LifeVest-specific data, and advocate for LifeVest in clinical settings to increase awareness.
  • Help support staff identify patients and advocate on their behalf.
  • Enroll and train customers on the ZOLL Patient Management System.
  • Explain and train hospital and office staff on submitting complete orders, and provide education and support to reduce medical order exceptions.
  • Conduct in-service meetings about medical order processes and requirements for auxiliary support staff.
  • Assist with document collection for new medical orders and reorders.
  • Provide territory coverage during a Territory Manager’s absence or vacancy, including vacation, leave, training, or meetings.
  • Become a company resource on ZOLL and competitive products.
  • Master Integrity / GAP Model Selling skills.
  • Represent ZOLL professionally and ethically, communicate openly, and share information with others.
  • Analyze and report observed territory trends.
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