Associate, Service | February 2027 Start

GLG•Boston, MA

1d•Onsite

About The Position

GLG is seeking Associates to deliver best-in-class client service in a performance-driven, merit-based, and team-oriented environment. Associates help power GLG’s Insight Network by working with leading financial services firms, consultancies, and corporations to connect clients with first-hand expertise. The role involves fast-paced communication, client and expert engagement, and ownership of projects from initial scoping through delivery. New hires receive onboarding, apprenticeship, training, coaching, and mentoring, with opportunities to build project management, communication, client relationship, and commercial skills. The position may also offer a path to managing and leading future Associates after success as an individual contributor.

Requirements

Bachelor’s degree or higher.
0–3 years of work experience in client-facing, sales, or account management roles.
Demonstrated critical-thinking and creative problem-solving skills.
Excellent communication and interpersonal skills, including comfort with phone-based outreach.
Ability to work independently and collaboratively in an ever-changing, fast-paced environment.
Receptiveness to close coaching and feedback.
Ability to multitask and prioritize effectively while maintaining attention to detail.
Hustle and tenacity to go above and beyond to delight clients.
Appreciation for data and understanding of numbers.
Willingness to work flexible and extended hours, including evenings and some holidays, based on client needs and expectations.

Responsibilities

Engage with clients daily to build relationships, provide tailored support, and deploy custom solutions.
Own client projects from start to finish, including scoping projects, identifying or recruiting appropriate experts, and delivering high-quality outcomes to clients and experts.
Collaborate with colleagues, managers, and internal stakeholders to present GLG’s product suite, maximize commercial outcomes, grow revenue, and retain existing accounts.
Uphold GLG’s compliance framework and company values.

Benefits

Comprehensive medical, dental, and vision coverage effective on the first day of employment.
Flexible paid time off with no predetermined vacation limits, plus 10 company holidays.
401(k) and Roth 401(k) plans with an employer match, subject to annual limits and vesting.
Tuition reimbursement for eligible courses, including language skills courses.
Paid parental leave.
Adoption and surrogacy reimbursement.
Free wellbeing support through the Calm app, Maven, and EAP.
Free long-term therapy and counselling assistance through Pathways.
Other work perks and benefits may be available based on final job location.
Uncapped variable compensation linked to individual performance.