Associate, Service | February 2027 Start

GLG • San Francisco, CA

1d • Onsite

About The Position

GLG is seeking Associates to deliver best-in-class client service in a performance-driven, merit-based, and team-oriented environment. Associates help drive GLG’s Insight Network by connecting leading financial services firms, consultancies, and corporations with relevant first-hand expertise. The role involves fast-paced communication and working as a thought partner to clients. New Associates receive onboarding, apprenticeship, and training, with continued coaching and mentoring as they develop project management and communication skills. Within a few months, Associates are expected to own project lifecycles and communicate frequently with clients and experts.

Associates can develop transferable business skills in client service, communication, negotiation, critical thinking, project management, account management, and commercial relationship-building. High-performing individual contributors may have the opportunity to become people managers and lead future Associates.

Requirements

• Bachelor’s degree or higher.
• 0–3 years of work experience in client-facing, sales, or account management roles.
• Demonstrated critical thinking and creative problem-solving skills.
• Excellent communication and interpersonal skills, including comfort with phone-based outreach.
• Ability to work independently and collaboratively in an ever-changing, fast-paced environment.
• Receptiveness to close coaching and feedback.
• Ability to multitask and prioritize effectively while maintaining attention to detail.
• Hustle and tenacity to go above and beyond to delight clients.
• Appreciation for data and understanding of numbers.
• Willingness to work flexible and extended hours, including evenings and some holidays, based on client needs and expectations.

Responsibilities

• Engage with clients daily to build relationships, provide tailored support, and deploy custom solutions.
• Own client projects from start to finish, including scoping projects, finding or recruiting appropriate experts, and delivering high-quality outcomes to clients and experts.
• Collaborate with colleagues, managers, and internal stakeholders to present GLG’s product suite, maximize commercial outcomes, grow revenue, and retain existing accounts.
• Uphold GLG’s compliance framework and company values.

Benefits

• Comprehensive medical, dental, and vision coverage effective on the first day of employment.
• Flexible paid time off with no predetermined vacation limits, plus 10 company holidays.
• 401(k) and Roth 401(k) plans with an employer match, subject to annual limits and vesting.
• Tuition reimbursement for eligible courses, including language skills courses.
• Paid parental leave.
• Adoption and surrogacy reimbursement.
• Free wellbeing support through the Calm app, Maven, and EAP.
• Free long-term therapy and counselling assistance through Pathways.
• Other work perks and benefits may be available based on final job location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level