Associate, Service | February 2027 Start

GLG • San Francisco, CA

1h • Onsite

About The Position

GLG is hiring Associates to deliver best-in-class client service in a performance-driven, merit-based, and team-oriented environment. Associates help power GLG’s Insight Network by connecting clients—including financial services firms, consultancies, and corporations—with relevant first-hand expertise. The role combines fast-paced communication, project ownership, client relationship-building, and expert engagement.

New Associates participate in onboarding, apprenticeship, and training programs, with continued coaching and mentoring. Within a few months, Associates are expected to own projects through the full lifecycle and communicate regularly with clients and experts. The position offers opportunities to develop project management, communication, account management, and commercial skills, and to become a people manager after succeeding as an individual contributor.

The role is based on client needs and may require flexible and extended hours, including evenings and some holidays. GLG is an equal opportunity employer and does not discriminate against employees or applicants on protected grounds.

Requirements

• Bachelor’s degree or higher.
• 0–3 years of work experience in client-facing, sales, or account management roles.
• Demonstrated critical thinking and creative problem-solving skills.
• Excellent communication and interpersonal skills, including comfort with phone-based outreach.
• Ability to work independently and collaboratively in an ever-changing, fast-paced environment.
• Receptiveness to close coaching and feedback.
• Ability to multitask and prioritize effectively while maintaining attention to detail.
• Hustle and tenacity, with a drive to go above and beyond to delight clients.
• Appreciation for data and understanding of numbers.
• Willingness to work flexible and extended hours, including evenings and some holidays, based on client needs and expectations.

Responsibilities

• Engage daily with clients to build relationships, provide tailored support, and deliver custom solutions.
• Own client projects from start to finish, including scoping projects, finding or recruiting appropriate experts, and delivering high-quality outcomes to clients and experts.
• Collaborate with colleagues, managers, and internal stakeholders to present GLG’s product suite, maximize commercial outcomes, grow revenue, and retain existing accounts.
• Uphold GLG’s compliance framework and company values.

Benefits

• Comprehensive medical, dental, and vision coverage effective on the first day of employment.
• Flexible paid time off with no predetermined limits on vacation time, plus 10 company holidays.
• 401(k) and Roth 401(k) plans with an employer match, subject to annual limits and vesting.
• Tuition reimbursement for eligible courses, including language skills courses.
• Paid parental leave.
• Adoption and surrogacy reimbursement.
• Free wellbeing support through the Calm app, Maven, and EAP, plus free long-term therapy and counselling assistance through Pathways.
• Other work perks and benefits based on final job location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level