Associate, Service (Healthcare Degree) - February 2027 Start

GLG • Austin, TX

3h • Onsite

About The Position

GLG is hiring Healthcare Associates to support its Healthcare business. The role is designed for people with an academic background in a healthcare-related discipline and offers onboarding, apprenticeship, training, coaching, and mentoring to develop project management, communication, client-service, and commercial skills. Associates work directly with professionals at financial services firms, consultancies, and corporations, connecting them with relevant expertise through GLG’s Insight Network. Within a few months, Associates are expected to own project lifecycles and communicate frequently with clients and experts. High-performing Associates may have the opportunity to become people managers and lead future Associates.

The position is based in a fast-paced, demanding, and collaborative environment, with colleagues around the world. Associates are expected to work flexible and extended hours, including evenings and some holidays, as client needs require. The role is identified as onsite in the job posting.

Requirements

• Bachelor’s degree or higher; the position requires an academic background in a healthcare-related discipline.
• 0–3 years of work experience in client-facing, sales, or account management roles.
• Demonstrated critical-thinking and creative problem-solving skills.
• Excellent communication and interpersonal skills, including comfort with phone-based outreach.
• Ability to work independently and collaboratively in an ever-changing, fast-paced environment.
• Receptiveness to close coaching and feedback.
• Ability to multitask and prioritize effectively while maintaining attention to detail.
• Hustle and tenacity to go above and beyond to delight clients.
• Appreciation for data and understanding of numbers.
• Willingness to work flexible and extended hours, including evenings and some holidays, based on client needs and expectations.

Responsibilities

• Engage daily with clients to build relationships, provide tailored support, and deploy custom solutions.
• Own client projects from start to finish, including scoping projects, finding or recruiting appropriate experts, and delivering high-quality outcomes to clients and experts.
• Collaborate with colleagues, managers, and internal stakeholders to present GLG’s product suite, maximize commercial outcomes, grow revenue, and retain existing accounts.
• Uphold GLG’s compliance framework and embrace company values.
• Develop client service, communication, negotiation, critical thinking, project management, account management, and commercial skills.
• Potentially become a people manager and lead future Associates after outperforming as an individual contributor.

Benefits

• Comprehensive medical, dental, and vision coverage effective on the first day of employment.
• Flexible paid time off with no predetermined vacation limits, plus 10 company holidays.
• 401(k) and Roth 401(k) plans with an employer match, subject to annual limits and vesting.
• Tuition reimbursement for eligible courses, including language skills courses.
• Paid parental leave.
• Adoption and surrogacy reimbursement.
• Free wellbeing support through the Calm app, Maven, and EAP.
• Free long-term therapy and counselling assistance through Pathways.
• Other work perks and benefits may be available depending on final job location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level