Associate, Service (Healthcare Degree) - February 2027 Start

GLG • Austin, NY

2d • Onsite

About The Position

GLG is seeking Healthcare Associates to support its Healthcare business. The role is designed for candidates with an academic background in a healthcare-related discipline and involves delivering client service in a performance-driven, merit-based, team-oriented environment. Associates connect clients—including financial services firms, consultancies, and corporations—with relevant expertise from GLG’s Insight Network.

Associates receive onboarding, apprenticeship, training, coaching, and mentoring. Within a few months, they are expected to own project lifecycles and communicate frequently with clients and experts while developing project-management, communication, and relationship-building skills. The role also offers opportunities to develop commercial and account-management capabilities and, after succeeding as an individual contributor, to become a people manager and lead future Associates.

Requirements

• Bachelor’s degree or higher; the position requires an academic background in a healthcare-related discipline.
• 0–3 years of work experience in client-facing, sales, or account-management roles.
• Demonstrated critical thinking and creative problem-solving skills.
• Excellent communication and interpersonal skills, including comfort with phone-based outreach.
• Ability to work independently and collaboratively in an evolving, fast-paced environment.
• Receptiveness to close coaching and feedback.
• Ability to multitask and prioritize effectively while maintaining attention to detail.
• Hustle and tenacity to go above and beyond to delight clients.
• Appreciation for data and understanding of numbers.
• Willingness to work flexible and extended hours, including evenings and some holidays, based on client needs and expectations.

Responsibilities

• Engage with clients daily to build relationships, provide tailored support, and deploy custom solutions.
• Own client projects from start to finish, including scoping projects, finding or recruiting appropriate experts, and delivering high-quality outcomes to clients and experts.
• Collaborate with colleagues, the manager, and internal stakeholders to present GLG’s product suite, maximize commercial outcomes, grow revenue, and retain existing accounts.
• Uphold GLG’s compliance framework and embrace company values.
• Manage project delivery and expert engagement while developing client relationships.

Benefits

• Comprehensive medical, dental, and vision coverage effective on the first day of employment.
• Flexible paid time off with no predetermined vacation-time limits, plus 10 company holidays.
• 401(k) and Roth 401(k) plans with an employer match, subject to annual limits and vesting.
• Tuition reimbursement for eligible courses, including language-skills courses.
• Paid parental leave.
• Adoption and surrogacy reimbursement.
• Wellbeing support through the Calm app, Maven, and EAP.
• Free long-term therapy and counselling assistance through Pathways.
• Other work perks and benefits based on final job location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level