Aerie - Associate Selling Team Leader (Associate Manager)

American Eagle Outfitters•Monroe, OH
•Onsite

About The Position

The full-time Associate Selling Team Leader (Associate Manager) serves as the Store Team Leader’s key partner in developing and implementing business strategy and leading daily store operations. The role focuses on coaching and training the team to become high-performing sellers who provide an excellent guest experience, meet sales goals, uphold merchandising standards, and deliver operational excellence. The Associate Selling Team Leader models AEO’s company values and represents their authentic self at work. As a key Leader on Duty, this position drives sales and guest loyalty, supports store financial performance and business planning, leads hiring and team development, and ensures effective execution of operating procedures, visual standards, safety requirements, and asset protection practices.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask and demonstrate attention to detail, priority-setting, and time management.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Enthusiasm for AE and Aerie products.

Responsibilities

  • Drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a high-quality guest experience.
  • Analyze reports and daily trends to make strategic business decisions that contribute to the store’s financial success.
  • Partner with the Store Team Leader to develop short- and long-term business plans that drive key performance indicators.
  • Motivate and inspire the team through AEO’s core values, model leadership, and hold associates accountable for customer service standards.
  • Recruit and hire talent to ensure staffing meets business needs.
  • Train and develop associates to deliver outstanding service.
  • Provide ongoing performance feedback and real-time coaching; prioritize team touch bases, development plans, and performance reviews.
  • Drive associate engagement by recognizing and celebrating team performance.
  • Execute and improve daily operational procedures, maintain visual standards across store zones, and keep Fitting Rooms guest-ready and aligned with AEO Brand Standards.
  • Maintain store safety standards, follow Asset Protection standards, and adhere to AEO policies and procedures.

Benefits

  • Eligible associates may receive health care benefits, including medical, vision, and dental insurance.
  • Wellness benefits.
  • 401(k) retirement benefits.
  • Life and disability insurance.
  • Employee stock purchase program.
  • Paid time off.
  • Paid sick leave.
  • Holiday pay, subject to job level, job type, location, employment classification, and years of service.
  • Parental leave and benefits.
  • Discretionary bonuses and other incentives may be provided at AEO’s discretion.
  • 40% year-round product discount at AE and Aerie, with additional seasonal discounts during new Floorsets.
  • Store contests offering opportunities to win free merchandise and other prizes.
  • Opportunities for development, learning new skills, and career advancement.
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