Aerie - Associate Selling Team Leader (Associate Manager)

American Eagle Outfitters • Pittsburgh, PA

2d • Onsite

About The Position

As the full-time Associate Selling Team Leader (Associate Manager), you support the Store Team Leader in developing and implementing business strategy and leading daily store operations. You train and coach the team to become high-performing sellers who provide an exceptional guest experience, meet sales goals, uphold merchandising standards, and deliver operational excellence. You are expected to represent AEO’s values and bring your authentic self to work.

The role includes leading sales-floor and fitting-room productivity, building guest loyalty, analyzing business reports and daily trends, and helping develop short- and long-term plans to drive key performance indicators. You recruit, hire, train, coach, and develop associates; provide feedback and performance reviews; support team engagement; maintain visual and operational standards; and uphold safety, asset-protection, and company policies.

Aerie is a lifestyle brand offering intimates, apparel, activewear, and swimwear. Its #AerieREAL movement advocates body positivity and empowerment, and its Real Good promise includes products made with recycled materials or sustainably sourced cotton.

Requirements

• Previous experience leading teams in a retail management role.
• Ability to multitask, attention to detail, and strong prioritization and time-management skills.
• Ability to lead and develop teams.
• General understanding of employment law.
• Business acumen.
• Flexible availability to work when guests shop.
• Passion for AE and Aerie products.

Responsibilities

• Drive sales as a Leader on Duty by maximizing fitting-room and sales-floor productivity and building guest loyalty through a strong guest experience.
• Analyze reporting and daily trends to make strategic business decisions and contribute to the store’s financial success.
• Partner with the Store Team Leader on short- and long-term business plans to drive key performance indicators.
• Motivate and inspire the team through AEO’s core values and hold associates accountable to customer-service standards.
• Recruit and hire talent to staff the store according to business needs.
• Train and develop associates to provide outstanding service.
• Provide ongoing performance feedback through real-time coaching, team touch bases, development plans, and performance reviews.
• Drive associate engagement by recognizing and celebrating strong performance.
• Execute and improve daily operational procedures and maintain visual standards throughout store zones.
• Ensure fitting rooms are guest-ready and meet AEO brand standards.
• Maintain store safety standards, follow asset-protection requirements, and adhere to company policies and procedures.

Benefits

• Eligible associates may receive medical, vision, and dental coverage; wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
• Paid time off, paid sick leave, and holiday pay vary by job level and type, location, employment classification, and years of service.
• AEO may provide discretionary bonuses and other incentives.
• 40% year-round discount on AE and Aerie products, with additional seasonal discounts.
• Store contests offering chances to win merchandise and other prizes.
• Opportunities for development, learning new skills, and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed