Aerie - Selling Team Leader (Assistant Manager)

American Eagle Outfitters•Edinburgh, IN
•Onsite

About The Position

As the full-time Selling Team Leader, you are the Store Team Leader’s go-to person for developing and implementing business strategy and leading daily store operations. You train and coach the team to become high-performing sellers who consistently provide an outstanding guest experience, achieve sales goals, meet merchandising standards, and deliver operational excellence. You represent the company’s values and bring your authentic self to work. The role combines sales leadership, team development, and store operations. As a key Leader on Duty, you help maximize salesfloor and fitting-room productivity, build guest loyalty, analyze store reporting and daily trends, and contribute to business planning and key performance indicators. You recruit, hire, train, coach, and develop associates; set expectations and provide performance feedback; support engagement; and ensure visual, safety, asset-protection, and operational standards are followed.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask and maintain attention to detail.
  • Strong prioritization and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Enthusiasm for AE and Aerie products.

Responsibilities

  • Drive sales by maximizing fitting-room and salesfloor productivity and building guest loyalty through a strong guest experience.
  • Analyze reporting and daily trends to make strategic business decisions and contribute to the store’s financial success.
  • Partner with the Store Team Leader on short- and long-term business plans to drive key performance indicators.
  • Motivate and inspire the team, model company values, and hold associates accountable to customer-service standards.
  • Recruit and hire talent to staff the store for business needs.
  • Train and develop associates to provide outstanding service.
  • Provide ongoing performance feedback and real-time coaching; prioritize team touch bases, development plans, and performance reviews.
  • Drive associate engagement by recognizing and celebrating team performance.
  • Execute and improve daily operational procedures and support visual standards throughout store zones.
  • Ensure fitting rooms are guest-ready and meet brand standards.
  • Maintain store safety and asset-protection standards and follow company policies and procedures.

Benefits

  • Eligible associates may receive medical, vision, and dental benefits.
  • Wellness benefits.
  • 401(k) retirement benefits.
  • Life and disability insurance.
  • Employee stock purchase program.
  • Paid time off, paid sick leave, and holiday pay; availability varies by job level and type, location, employment classification, and years of service.
  • Parental leave and benefits.
  • Discretionary bonuses and other incentives may be provided at the company’s discretion.
  • 40% year-round discount on AE and Aerie products, with additional seasonal discounts.
  • Store contests offering opportunities to win merchandise and other prizes.
  • Opportunities for development, learning new skills, and career advancement.
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