Aerie - Selling Team Leader (Assistant Manager)

American Eagle Outfitters•Lexington, KY

About The Position

The full-time Selling Team Leader is the Store Team Leader’s go-to partner for developing and implementing business strategy and leading daily store operations. The role focuses on training and coaching a high-performing sales team that delivers an outstanding guest experience, meets sales goals, maintains merchandising brand standards, and achieves operational excellence. The Selling Team Leader represents AEO’s values and serves as a key Leader on Duty.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask, attention to detail, and strong priority-setting and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Passion for AE and Aerie products.

Responsibilities

  • Drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience.
  • Analyze reports and daily trends to make strategic business decisions and contribute to the store’s financial success.
  • Partner with the Store Team Leader to develop short- and long-term business plans that drive key KPIs.
  • Motivate and inspire the team through AEO’s core values and hold team members accountable for customer service standards.
  • Recruit and hire talent to ensure the store is staffed to meet business needs.
  • Train and develop team members to provide outstanding service.
  • Provide ongoing performance feedback through real-time coaching, team touch bases, development plans, and performance reviews.
  • Drive associate engagement by recognizing and celebrating team performance.
  • Execute and improve daily operational procedures and support visual standards throughout the store.
  • Ensure Fitting Rooms are guest-ready and meet AEO Brand Standards.
  • Maintain store safety standards, uphold Asset Protection standards, and follow AEO policies and procedures.

Benefits

  • Eligible associates may receive health care benefits, including medical, vision, and dental.
  • Wellness benefits.
  • 401(k) retirement benefits.
  • Life and disability insurance.
  • Employee stock purchase program.
  • Paid time off, paid sick leave, and holiday pay, subject to job level, job type, location, employment classification, and years of service.
  • Parental leave and benefits.
  • Potential discretionary bonuses and other incentives.
  • 40% year-round product discount at AE and Aerie, plus additional seasonal discounts.
  • Store contests offering chances to win free merchandise and other exclusive prizes.
  • Development opportunities, opportunities to learn new skills, and potential for career advancement.
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