Aerie - Associate Selling Team Leader (Associate Manager)

American Eagle Outfitters•Pittsburgh, PA

About The Position

The full-time Associate Selling Team Leader is the Store Team Leader’s go-to partner for developing and implementing business strategy and leading daily store operations. This role leads as a key Leader on Duty, drives sales and guest loyalty, and trains and coaches the team to deliver an outstanding guest experience, meet sales goals, maintain brand standards, and achieve operational excellence. The Associate Selling Team Leader represents company values and brings their authentic self to work.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask and attention to detail, with strong priority-setting and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Love of AE and Aerie products.

Responsibilities

  • Drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience.
  • Analyze reporting and daily trends to make strategic business decisions and contribute to the store’s financial success.
  • Partner with the Store Team Leader to develop short- and long-term business plans that drive key KPIs.
  • Motivate and inspire the team through AEO’s core values, model leadership, and hold associates accountable to customer service standards.
  • Recruit and hire strong talent to ensure the store is staffed to meet business needs.
  • Train and develop associates to provide outstanding service.
  • Provide ongoing performance feedback through real-time coaching; prioritize team touch bases, development plans, and performance reviews; and support associate engagement by celebrating strong performance.
  • Execute and innovate daily operational procedures and support the team in maintaining visual standards throughout store zones.
  • Ensure Fitting Rooms are guest-ready and meet AEO Brand Standards.
  • Maintain store safety standards, follow Asset Protection standards, and adhere to company policies and procedures.

Benefits

  • Opportunities for development and learning new skills, with potential for career advancement.
  • 40% off AE and Aerie products year-round, plus additional seasonal discounts with new Floorsets.
  • Store contests offering the chance to win free merchandise and other exclusive prizes.
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