Associate - Sales FT (Austin Hwy)

Goodwill San Antonio•San Antonio, TX
•$15 - $15•Onsite

About The Position

The Sales Associate processes merchandise and assists with the efficient operation of the retail store. The role includes helping customers and handling transactions, performing basic record-keeping, and carrying out other retail operations duties as assigned. Associates support Goodwill San Antonio’s community mission by helping recirculate donated goods and provide a positive shopping experience.

Requirements

  • At least 6 months to 1 year of successful experience in a retail, customer-service-oriented environment.
  • Ability to bend, lift, grasp, and move continuously throughout the day.
  • Good verbal communication skills and the ability to work effectively as part of a team to achieve mission goals.

Responsibilities

  • Greet customers in a friendly and courteous manner, learn about their needs, and guide them in finding items in the store.
  • Encourage purchases and create a positive impression of the associate, Goodwill, and the customer’s purchase; continuously improve selling techniques.
  • Receive, price, and stock donations.
  • Hang, inspect, and tag textiles or clothing in a production environment.
  • Maintain sales-floor presentations and proactively restock merchandise.
  • Operate the cash register; accept and accurately process cash and card payments, record sales and other transactions, and issue receipts.
  • Keep aisles, fitting rooms, work areas, and facilities clean and free of debris or obstructions; perform basic janitorial duties, including sweeping and disposing of trash appropriately.
  • Follow safe-working protocols and notify a Team Leader or Manager of potential safety hazards.
  • Follow loss-prevention, inventory-control, and compliance procedures, and help safeguard team members and property from harm, damage, or theft.
  • Maintain regular, dependable attendance and punctuality.
  • Provide positive, professional, and friendly customer service by assisting customers and responding to questions or concerns.
  • Immediately report observed or suspected theft, fraud, violence, or unethical or inappropriate behavior to a supervisor, Human Resources, or the Ethics Hotline.

Benefits

  • Supportive health and well-being benefits
  • Competitive base and bonus pay
  • Savings plans
  • Personal financial education
  • Store purchase discounts
  • Paid time off
  • Leadership development
  • Tuition reimbursement
  • Personal and professional skills development programs
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