Associate Sales Representative – Trauma

Smith+Nephew•San Antonio, TX

5d•Onsite

About The Position

Smith+Nephew is seeking an Associate Sales Representative to support its Trauma Sales team in an assigned territory. The role includes assisting with installations, troubleshooting and maintenance, setting up demonstration inventory, and providing customer in-service training. Additional duties may include transporting customer inventory between accounts and covering surgical cases for sales representatives at certain accounts. The representative will study technical information and surgical procedures in the Trauma Orthopaedics product portfolio, focusing on internal and external fixation solutions that help restore function to injured body parts. The role supports sales representatives in generating revenue and meeting or exceeding territory quotas, while helping ensure product availability and providing technical support to customers. The territory team shares a 24/7 on-call rotation. The position is based in the San Antonio, Texas territory. Travel is within the designated territory, including two to four overnight trips per month, with infrequent national travel for events and conferences. Field sales professionals who need access to healthcare facilities must complete the company credentialing process, which often includes COVID-19 vaccine management.

Requirements

Bachelor's degree or equivalent experience.
At least two years of sales experience.
Ability to learn and assimilate a high level of technical information related to Trauma Orthopaedic surgery.
Ability to build positive relationships with surgeons and hospital personnel.
Self-motivation and a results-driven approach to sales and customer support.
Ability to collaborate with Trauma Sales Representatives and support a 24/7 on-call schedule.
Ability to travel within the designated sales territory, including two to four overnights per month.

Nice To Haves

Experience in the healthcare industry, particularly selling orthopedic products or working as an EMT/paramedic, surgical technician, sterile processing technician, operating room aide, or athletic trainer.
A proven track record of selling or converting business at the surgeon or hospital level.
Experience leading or mentoring team members.

Responsibilities

Support the Trauma Sales team within an assigned territory with installations, troubleshooting, and maintenance.
Set up demonstration inventory and provide customer in-service training.
Transport customer inventory between accounts when needed.
Cover surgical cases for sales representatives within certain accounts.
Study technical information and surgical procedures for the Trauma Orthopaedics product portfolio, including internal and external fixation solutions.
Build relationships with surgeons and hospital personnel and assist and train them in the proper use and care of product equipment.
Support sales representatives in generating revenue and meeting or exceeding the territory quota.
Provide technical support and help ensure product availability meets customer and patient needs.
Partner with Trauma Sales Representatives to support the territory's 24/7 on-call schedule.
Travel within the designated sales territory, including two to four overnights per month, and travel nationally infrequently for events and conferences.
Complete the healthcare-facility credentialing process required for field sales professionals.