Associate Sales Representative – Trauma

Smith & Nephew•San Antonio, TX

About The Position

Smith+Nephew is seeking an Associate Sales Representative to support the Trauma Sales team in an assigned territory. The role supports customers using the Trauma Orthopaedics product portfolio, including solutions for internal and external fixation. The representative develops technical expertise in products and surgical procedures and builds relationships with surgeons and hospital personnel while helping them use and care for product equipment. The position supports territory revenue goals and patient outcomes, and participates in a team 24/7 on-call rotation. The territory is in San Antonio, Texas, with 2–4 overnight trips per month and infrequent national travel for events and conferences. Field sales professionals who need access to healthcare facilities must successfully complete the company’s credentialing process, which often includes COVID-19 vaccine management.

Requirements

  • Bachelor's degree or equivalent experience.
  • At least two years of sales experience.
  • Ability to learn and apply technical information related to Trauma Orthopaedic surgery.
  • Ability to build relationships with surgeons and hospital personnel and support customers.
  • Ability to travel within the designated sales territory, including 2–4 overnight stays per month.
  • Infrequent national travel for events and conferences.
  • Successful completion of the credentialing process required for field sales professionals entering healthcare facilities.

Nice To Haves

  • Healthcare industry experience, particularly selling orthopedic products.
  • Experience as an EMT/Paramedic, Surgical Technician, Sterile Processing Technician, Operating Room Aide, or athletic trainer.
  • A proven track record of selling or converting business at the surgeon or hospital level.
  • Experience leading or mentoring team members.

Responsibilities

  • Support the Trauma Sales team within an assigned territory with installations, troubleshooting, and maintenance.
  • Set up demonstration inventory and provide customer in-service training.
  • Transport customer inventory between accounts as needed.
  • Cover surgical cases for sales representatives within certain accounts.
  • Study technical information and surgical procedures related to Trauma Orthopaedics products.
  • Build positive relationships with surgeons and hospital personnel, and assist and train them on the proper use and care of product equipment.
  • Support the Sales Representative in generating revenue and meeting or exceeding the territory quota.
  • Provide technical support to help ensure product availability meets customer and patient needs.
  • Partner with Trauma Sales Representatives to support the territory's 24/7 on-call schedule.

Benefits

  • 401(k) Matching Program and 401(k) Plus Program.
  • Discounted stock options.
  • Tuition reimbursement.
  • Flexible personal/vacation time off, paid holidays, and flex holidays.
  • Paid community service day.
  • Medical, dental, and vision coverage.
  • Health Savings Account with an employer contribution of $500 or more annually.
  • Employee Assistance Program.
  • Parental leave.
  • Fertility and adoption assistance program.
  • Hands-on, team-customized training and mentorship.
  • Discounts on fitness clubs, travel, and more.
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