Associate Product Specialist

Koya Medical, Inc.•Remote (CA, US), CA

1d•$65,000 - $70,000•Remote

About The Position

Koya Medical is an early-stage company launching Dayspring®, a wearable, mobility-enabled compression system designed to support movement, mobility, and personalized care. The system includes a breathable active garment with Flexframe® technology, a rechargeable handheld controller, and a mobile app for customized treatment. It is FDA-cleared to treat lymphedema and similar conditions affecting lymphatic flow in the upper and lower extremities. The Associate Product Specialist supports sales activities in the Beverly Hills, California territory and reports to the Area Director of Sales. The role includes clinical presentations, patient demonstrations and training, sales follow-through, documentation collection, and helping finalize sales. The company expects the Associate Product Specialist to develop into a Product Specialist role within 12 months as the sales organization expands. The position involves travel within the territory. Compensation includes a base and quarterly/annual bonus, along with a benefits program.

Requirements

Bachelor’s degree in a health or science major, a health-related certification, or equivalent work experience.
2–5 years of experience in home medical or durable medical equipment sales involving both clinic/physician-facing and patient-facing work.
Strong working proficiency with health care coverage and reimbursement processes to facilitate patient access to products.
Previous sales experience may be accepted in lieu of the stated experience or education, or at the company’s discretion.
Strong verbal and written communication skills, with the ability to be persuasive and credible with varied audiences.
Ability to work in a fast-paced startup environment with ambiguity; goal-oriented, adaptive, hardworking, motivated, entrepreneurial, and self-starting.
Detail-oriented and organized, with demonstrated ability to develop and execute a systematic sales process.
Coachable and open to learning and continuous improvement.
Experience with and disciplined use of a CRM such as Salesforce.com or similar.
Performance-metric-based orientation.
Functional proficiency with Microsoft Office and Google Suite.

Nice To Haves

Experience introducing new or novel products or portfolios successfully.
Current contacts and relationships with clinicians in oncology and vascular care and therapists who treat lymphedema and venous disease.
Experience selling in the U.S. Department of Veterans Affairs or other government-affiliated health care systems, such as Indian Health Systems.
Prior collaboration with marketing, market access, and sales training teams.
Experience working in a highly regulated industry and with prescription-based products.

Responsibilities

Work with physicians, therapists, and other clinicians to increase awareness of and educate them about the Dayspring System and Koya Medical products and services.
Deliver sales presentations and product demonstrations to clinical staff, and organize and lead local trade shows and meetings.
Review required documentation with patients and answer questions to support product sales and medical claims reimbursement.
Coordinate and conduct patient demonstrations and training, including scheduling appointments, bringing necessary equipment and supplies, and measuring and fitting patients.
Educate patients and caregivers on device use, including garment donning and doffing, controller and app use, product instructions, starting therapy sessions, and general product support.
Assist the Product Specialist with sales strategies and execution to achieve or exceed monthly, quarterly, and annual sales goals.
Provide customer support through education about lymphedema and venous disorders, treatment protocols, reimbursement requirements, and related topics.
Comply with applicable federal and state regulatory requirements, including HIPAA, Stark Law, and the Sunshine Act.
Travel within the target territory.