Associate Product Specialist
About The Position
Koya Medical is seeking an Associate Product Specialist responsible for supporting sales activities in a North New Jersey territory. The role focuses on educating physicians, clinicians, patients, and caregivers about the Dayspring system and other Koya Medical offerings, conducting presentations and demonstrations, supporting documentation and reimbursement processes, and helping complete sales. The position reports to the Area Director of Sales. The company expects the Associate Product Specialist to grow into a Product Specialist role within 12 months as the sales organization expands. Dayspring is Koya Medical’s wearable, mobility-enabled compression system designed to support movement, mobility, and personalized care. The system includes a low-profile active garment using Flexframe technology, a rechargeable handheld controller, and a mobile app for programming treatment options. It is FDA-cleared to treat lymphedema and similar conditions affecting lymphatic flow in the upper and lower extremities. The role involves travel within the assigned territory. Koya Medical offers base compensation plus quarterly and annual bonuses and a well-rounded benefits program. Duties and responsibilities may change, and the posting states that its description is not comprehensive.
Requirements
- Bachelor’s degree in a health or science major, a health-related certification, or equivalent work experience.
- 2–5 years of experience in home medical or durable medical equipment sales, including both clinic/physician-facing and patient-facing work.
- Strong working proficiency in health care coverage and reimbursement processes to facilitate patient access to products.
- Previous sales experience may be accepted in lieu of the stated experience or education, or at the Company’s discretion.
- Strong verbal and written communication skills; ability to communicate persuasively and credibly with varied audiences.
- Detail-oriented and organized, with demonstrated ability to develop and execute a systematic sales process.
- Experience with and disciplined use of a CRM such as Salesforce.com or similar.
- Functional proficiency with Microsoft Office and Google Suite products.
Nice To Haves
- Creative and successful introduction of new or novel products or portfolios.
- Current contacts and relationships with clinicians, including oncology and vascular clinicians, and therapists who treat lymphedema and venous disease.
- Experience selling to the U.S. Department of Veterans Affairs or other government-affiliated health care systems, such as Indian Health Systems.
- Hands-on orientation and enjoyment of the pace and ambiguity of a startup.
- Goal- and objective-oriented, adaptive, hardworking, highly motivated, entrepreneurial, and self-starting.
- Coachable and open to learning and continuous improvement.
- Performance metric-based orientation.
- Prior collaboration with marketing, market access, and sales training teams.
- Experience operating in a highly regulated industry and with prescription-based products.
Responsibilities
- Work with physicians, therapists, and other clinicians to increase awareness of and educate them about the Dayspring system and Koya Medical products and services.
- Conduct sales presentations and product demonstrations for clinical staff, and organize and lead local trade shows and meetings.
- Review required documentation with patients and answer questions to support product sales and medical-claims reimbursement processes.
- Coordinate and conduct patient demonstrations and training, including scheduling appointments, bringing necessary equipment and supplies, and measuring and fitting patients.
- Educate patients and caregivers on device use, including garment donning and doffing, controller and app use, following product instructions, starting therapy sessions, and general product support.
- Assist the Product Specialist with sales strategies and execution to achieve or exceed monthly, quarterly, and annual sales goals.
- Provide customer support and education about lymphedema and venous disorders, treatment protocols, and reimbursement requirements.
- Comply with applicable federal and state regulatory requirements, including HIPAA, Stark Law, and the Sunshine Act.
- Travel within the target territory.
Benefits
- Competitive base compensation plus quarterly and annual bonus compensation.
- Well-rounded benefits program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
