Experience Team – Associate Product Design Internships – Summer 2027

ServiceNow • San Diego, CA

12d • $39 - $50

About The Position

ServiceNow’s Experience Team is seeking students for a 12-week summer internship contributing to product and platform design. Interns will learn from experts in UX design, visual design, interaction design, UX research, and front-end development, and work closely with designers in an enterprise software environment. The role involves creating design concepts, high-fidelity mockups, prototypes, and documentation; evaluating designs; and contributing to projects that improve customer product experiences. Interns will further develop their design skills and experience the team’s creative processes.

Requirements

• Currently pursuing a bachelor's degree in Design, Human-Computer Interaction, UI/UX Design, Graphic/Visual Design, Cognitive Science, Interaction Design, or a related discipline.
• Expected to graduate May 2029 or later.
• Able to work full time for 12 weeks during the summer.
• Proficient in Figma and AI prototyping for creating design artifacts.
• Understands user interface design, heuristic methods or other usability evaluation techniques, perception, cognition, task analysis, experimental design, and statistics.
• Able to work independently and as part of a team, with a willingness to learn through design thinking and execution.
• Strong written and verbal English communication skills, including the ability to articulate and explain design decisions.
• Experience or critical thinking about integrating AI into work processes, decision-making, or problem-solving.
• Must be ready to showcase work or projects in a portfolio or other format at the time of interview.
• Go-getter, ambitious problem solver with a growth mindset.
• Comfortable interacting with people in different roles and settings, including presentations, stakeholder interviews, and large meetings.

Nice To Haves

• Ability to apply design methods to problem-solving or project management experience.
• Basic knowledge of front-end development technologies such as HTML, CSS, or JavaScript.
• Comfort with AI coding tools for generating front-end code.

Responsibilities

• Work closely with designers on ServiceNow’s Product and Platform design teams.
• Create new concepts, high-fidelity mockups, and prototypes.
• Write detailed design documentation and critically assess designs.
• Contribute to projects that bring great product experiences to customers.
• Craft visuals that illustrate and reinforce end-to-end storytelling.
• Learn from experts in UX design, visual design, interaction design, UX research, and front-end development.

Benefits

• Health plans, including flexible spending accounts.
• 401(k) plan with company match.
• Employee stock purchase plan (ESPP).
• Matching donations.
• Flexible time away plan.
• Family leave programs.
• Equity when applicable.
• Variable or incentive compensation, where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern