Experience Team – Associate Product Design Internships – Summer 2027

ServiceNow•San Diego, CA

11d

About The Position

ServiceNow’s Experience Team is seeking students for a 12-week summer internship. The team includes Product Designers, UX Researchers, Technical Writers, Design Operations, and Visual Designers who collaborate to build innovative software and smarter workflows. Interns learn from experts in UX Design, Visual Design, Interaction Design, UX Research, and Front-End Development, and work closely with designers on ServiceNow’s Product and Platform design teams. The Product Design Intern will create concepts, high-fidelity mockups, and prototypes; document and critically assess designs; contribute to customer-facing product experiences; and experience creative processes in an enterprise software environment. Interns are expected to work full time during the summer. Hiring locations include Santa Clara, California; San Diego, California; West Palm Beach, Florida; and other areas, with work location determined by team growth strategies.

Requirements

Currently pursuing a bachelor’s degree in Design, Human-Computer Interaction, UI/UX Design, Graphic/Visual Design, Cognitive Science, Interaction Design, or a related discipline.
Expected to graduate in May 2029 or later.
Able to work full time for 12 weeks during the summer.
Proficient in Figma and AI prototyping for creating design artifacts.
Experience leveraging AI or critically thinking about integrating AI into work processes, decision-making, or problem-solving.
Understanding of user interface design, heuristic methods or other usability evaluation techniques, perception, cognition, task analysis, experimental design, and statistics.
Able to work independently and collaboratively, with willingness to learn through design thinking and execution.
Written and verbal English communication skills, including the ability to articulate and explain design decisions.
Portfolio or other presentation of work and/or projects required at the time of interview.
Ambitious problem solver with a growth mindset.
Comfortable interacting with people in different roles in presentations, informal stakeholder interviews, or large meetings.

Nice To Haves

Ability to apply design methods to problem-solving and/or project management experience is preferred.
Basic knowledge of front-end development technologies such as HTML, CSS, and/or JavaScript.
Comfort with AI coding tools to generate front-end code.

Responsibilities

Work closely with designers on ServiceNow’s Product and Platform design teams.
Create new design concepts, high-fidelity mockups, and prototypes.
Write detailed design documentation and critically assess designs.
Contribute to projects that deliver great product experiences to customers.
Craft visuals that illustrate and reinforce storytelling from end to end.
Learn from experts in UX Design, Visual Design, Interaction Design, UX Research, and Front-End Development.
Develop existing design skills and learn additional skills through design thinking and execution.