Associate Patient Care Coordinator

UnitedHealth Group • Beeville, TX

17h • $16 - $29 • Onsite

About The Position

The Associate Patient Care Coordinator performs general clinic office functions that support efficient and effective patient care. Responsibilities include patient registration, insurance verification, collecting applicable co-insurance and co-payments, scheduling diagnostic and follow-up appointments, and answering phones. The position is scheduled Monday through Friday, 8:00 AM to 5:00 PM, at WellMed, 302 S Hillside Dr, Beeville, TX 78102.

Requirements

• High school diploma or GED.
• At least 1 year of customer service experience with strong communication skills in person and by phone.
• Intermediate proficiency with Microsoft applications.

Nice To Haves

• At least 1 year of related medical office work experience, including data entry.
• At least 1 year of working knowledge of general office procedures.
• Experience with EMR computer applications.
• ICD-10 and CPT coding experience.
• Working knowledge of medical terminology.

Responsibilities

• Greet patients as they arrive and manage wait times.
• Complete check-in and check-out tasks, including insurance verification, procedure pre-authorizations or precertifications, and copying required documents.
• Collect co-payments, co-insurance, and deductibles, and issue receipts.
• Manage the cashier box and daily deposits according to company policies.
• Process walk-in patients and visitors.
• Answer phones, redirect calls as appropriate, assist callers with questions or concerns, and take messages as needed.
• Schedule appointments.
• Manage medical records, including maintaining, filing or scanning, and preparing records for the schedule.
• Ensure correspondence is scanned and/or filed; process medical record release requests and maintain appropriate logs.
• Establish and maintain effective working relationships with patients, employees, and the public.
• Perform other related duties as assigned.

Benefits

• Paid time off accrued starting with the first pay period.
• 8 paid holidays.
• Medical plan options and participation in a Health Spending Account or Health Savings Account.
• Dental insurance.
• Vision insurance.
• Life and AD&D insurance.
• Short-term and long-term disability coverage.
• 401(k) savings plan.
• Employee stock purchase plan.
• Education reimbursement.
• Employee discounts.
• Employee Assistance Program.
• Employee referral bonus program.
• Voluntary benefits, including pet insurance, legal insurance, and long-term care insurance.
• Incentive and recognition programs.
• 401(k) contribution, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED