Associate Patient Care Coordinator
About The Position
The Associate Patient Care Coordinator supports patient-facing administrative operations at an onsite medical office in McAllen, Texas. The role greets patients, assists with intake, processes payments, handles calls and appointment scheduling, and manages medical records and correspondence. The schedule is Monday through Friday, 8:00 AM to 5:00 PM. The position offers an hourly pay range of $16.00 to $29.00, based on factors including local labor markets, education, work experience, and certifications. Benefits and incentives are subject to eligibility requirements. Candidates must pass a drug test before beginning employment.
Requirements
- High school diploma or GED.
- At least 1 year of customer service experience, including data entry.
- Intermediate-level knowledge of medical office procedures and medical terminology.
- Ability to accurately sort and file materials using alphabetic or numeric systems.
Nice To Haves
- ICD-9 and CPT coding experience.
Responsibilities
- Greet patients as they arrive and manage a 20-minute wait time.
- Assist patients with intake processes, including copying required documents.
- Collect co-payments, co-insurance, and deductibles, and issue receipts.
- Manage the cashier box and daily deposits according to company policies.
- Process walk-in patients and visitors.
- Answer phones and schedule appointments.
- Maintain, file, and scan medical records, and prepare records for the schedule.
- Scan and/or file correspondence in a timely manner.
- Process requests for medical-record releases and maintain appropriate logs.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
