Associate Patient Care Coordinator

UnitedHealth Group • Kent, OH

6d • $16 - $29 • Onsite

About The Position

The Associate Patient Care Coordinator (Primary Care/Internal Medicine) is responsible to the Center Administrator and provides appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions. This primary role provides front office support functions. Schedule: Monday-Friday, 8-hour shift between the hours of 7:30am-5pm EST. Schedule to be determined by manager upon hire. Location: 307 W. Main St. Kent, OH. Training and coverage may be required at Tallmadge location (116 East Ave, Ste 3, Tallmadge, OH 44278), depending on business need.

Requirements

• High School Diploma/GED
• 1+ years of customer services experience and/or experience working in a healthcare environment
• Must be 18 years of age or older
• Proven excellent customer service skills and ability to multi-task necessary

Nice To Haves

• Experience utilizing electronic medical records
• Medical office experience
• Advanced level of proficiency with the use of PC, typing capabilities and various software applications such as Microsoft Word and Outlook

Responsibilities

• Taking messages for providers, handling forms: FMLA/Disability/BMV
• Collecting copays and patient balances that are due at time of check in
• Requesting records and retrieving records from offices/hospitals
• Prepping charts, scanning documents
• Verifies patient insurance coverage and eligibility utilizing computer-based patient registration / scheduling system
• Documents appropriate information in patient’s charts using an electronic medical records system
• Completes and maintains physician’s schedules, coordinating patient visits and medical procedures
• Ensure patient insurance information through EMR system

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED