Associate Patient Care Coordinator

Allmed Staffing•Lake Katrine, NY
•Onsite

About The Position

The Associate Patient Care Coordinator supports daily operations at Optum Urgent Care locations in Lake Katrine and Rhinebeck, New York. The role combines front-desk responsibilities—including welcoming and registering patients, checking them in and out, scheduling appointments, and verifying insurance—with medical assistant support such as rooming patients, taking vital signs, performing point-of-care testing, and drawing labs. This position works as part of a small, close-knit team and travels between the two Urgent Care sites as coverage needs require. It is onsite and follows a schedule within Sunday through Saturday, 8:00 AM to 8:00 PM. The role uses Epic to work queues and tasks and provides friendly, patient-centered service in person and by phone. Pay is $23 per hour. Business casual dress is required; jeans and sandals are not permitted, and Optum attire is specified.

Requirements

  • Epic training.
  • Real-time eligibility (RTE) experience.
  • Medical assistant skills, including taking vital signs, rooming patients, performing POCT, and drawing labs.
  • Receptionist skills, including patient registration and insurance verification.
  • Ability to work onsite within the Sunday-Saturday, 8:00 AM-8:00 PM schedule and travel between sites.

Nice To Haves

  • Previous patient experience.
  • Epic experience.
  • Medical assistant work experience.

Responsibilities

  • Greet and register patients and verify insurance.
  • Check patients in and out.
  • Schedule patient appointments.
  • Room patients and take vital signs.
  • Perform point-of-care testing (POCT).
  • Perform lab draws.
  • Work queues and tasks in Epic.
  • Provide friendly, patient-centered customer service in person and by phone.
  • Travel between the Lake Katrine and Rhinebeck Urgent Care sites as coverage needs require.
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