Associate National Account Manager

Stanley Black & Decker • Towson, MD

1d • Remote

About The Position

The Associate National Account Manager is a remote position on the E-Commerce team, working closely with Amazon and reporting to a National Account Manager. The role supports current and long-term sales growth plans, forecasting, marketing, promotions, and supply chain activities. It contributes to sales growth by improving online product listings and brand-store content, supporting product launches and training, preparing presentations and quotes, analyzing performance, and collaborating across commercial and operational teams.

The position also monitors the online competitive landscape and uses sales metrics and shopper insights to recommend actions that improve channel position, sales, and share growth. The employer describes a collaborative, innovative, and purpose-driven workplace with career development and learning resources.

Requirements

• Bachelor of Science in Marketing, Business, Sales, eCommerce, Digital, or related experience.
• 2–3 years of experience in sales or account management.
• Strong entrepreneurial spirit and eagerness to meet and exceed goals and targets.
• Strong presentation and storytelling skills, including the ability to translate data and insights into clear, compelling messages.
• Well-developed analytical skills and strong attention to detail.
• Demonstrated problem-solving success with creative outcomes.
• Ability to expand skills and take on additional responsibility in the near future.
• Assertive, organized, and strong follow-through.

Nice To Haves

• 1–2 years of content or merchandising experience.

Responsibilities

• Identify and execute cross-sell and merchandising enhancement opportunities on customer product detail pages (PDPs).
• Review online messaging and tactics for alignment with channel and brand strategy, and recommend improvements to the online shopper experience.
• Create new PDPs and optimize existing catalog content, including product descriptions, images, videos, bullet points, and technical documents.
• Own and execute updates, changes, and additions to customer brand-store pages.
• Collaborate with Sales Directors and National Account Managers to achieve team targets and execute product launches and training.
• Plan, prepare, and present product line review presentations and quotes to customer merchants for new product listings.
• Work with internal teams to resolve customer needs and requests.
• Assist across the sales cycle, including listings, presentations, execution, forecasting, point-of-sale projections and reviews, promotional planning, and billing estimates.
• Analyze key metrics and performance scorecards and develop recommendations to support sales and share growth.
• Partner with SBD Operations, Channel, Product, Brand Marketing, Merchandising, Licensing, and other Commercial Teams to maximize channel growth and revenue.
• Monitor and understand the online competitive landscape to help secure the target channel position.

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Vision insurance
• Disability benefits
• 401(k)
• Employee Stock Purchase Plan
• Paid time off, including paid vacation, holidays, and personal days
• Tuition reimbursement
• Wellness program
• Discounts on Stanley Black & Decker tools and products
• Discount programs for other vendors and partners
• Learning and development resources, including a digital learning portal, Lean Academy, and online university

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level