National Account Manager

ASSA ABLOY•Lake Forest, NC
•Remote

About The Position

The National Account Manager, Retail oversees National Hardware sales activities within the Retail Channel, including Lowe’s and new retail accounts. The role manages a product portfolio, supports forecasting and promotional planning, and drives business development within the Americas Residential segment. It leads project groups and collaborates with Product, Marketing, Finance, and Supply Chain teams. The position is remote and requires 20–40% domestic and international travel for meetings, training seminars, trade shows, store walks, and end-user presentations. The role owns the Hardware subgroup’s sales and profit performance in the Retail Channel, develops growth plans, expands National Hardware and Private Label portfolios, manages account budgets and profitability, and builds senior-level retailer relationships. It also leads omnichannel promotional planning and works with forecasting and supply chain teams to support demand and inventory planning. The annual salary range is $103,606–$162,810. Final pay depends on experience, skill level, and other qualifications. Benefits include paid time off, 12 paid holidays, job-protected leave benefits, insurance coverage, flexible spending accounts, and a 401(k) plan with employer contributions and matching, subject to eligibility and plan terms.

Requirements

  • Bachelor’s degree in Business, Marketing, or a related field.
  • 3–5+ years of progressive sales experience within consumer products.
  • At least 2 years of direct experience managing Lowe’s or similar retail accounts is strongly recommended.
  • Demonstrated experience owning and managing a P&L for a key customer or category.
  • Proven success developing growth strategies, promotional plans, and pricing structures in a retail environment.
  • Excellent communication, analytical, and presentation skills.
  • Proficiency in Microsoft Office Suite and AI applications.
  • Ability to travel 20–40%, domestically and internationally.

Nice To Haves

  • Experience in building products or home improvement is preferred.

Responsibilities

  • Own and drive total sales and profit performance of the Hardware subgroup within the Retail Channel.
  • Develop and execute short- and long-term growth plans to increase sales, category share, and omnichannel presence.
  • Identify whitespace opportunities and lead cross-functional initiatives to expand National Hardware and Private Label product portfolios in-store and online.
  • Identify and develop new retail business opportunities to expand distribution, product placement, and National Hardware sales.
  • Build retailer-specific growth plans aligned with customer priorities, market opportunities, and internal capabilities.
  • Develop account-specific budgets, sales forecasts, and profitability plans with Finance, Marketing, and Operations.
  • Monitor sales and margin performance and adjust pricing, promotions, and strategy to meet or exceed revenue and profit targets.
  • Use data-driven decisions to optimize assortment, reduce costs, and enhance program ROI.
  • Build and maintain senior-level relationships with Retail Merchants, Brand Advocates, and Supply Chain teams.
  • Serve as the primary point of contact and align the National Hardware brand and innovation roadmap with retailer strategic initiatives.
  • Develop and implement omnichannel promotional plans aligned with brand positioning and seasonal initiatives.
  • Collaborate with Marketing and Customer Retail Services to drive in-store execution, brand visibility, and service levels.
  • Partner with internal forecasting and supply chain teams on demand planning and inventory management.
  • Identify and resolve potential supply challenges with retailers and internal teams.
  • Lead project groups and collaborate with Product, Marketing, Finance, and Supply Chain.

Benefits

  • Paid time off, including sick and vacation days
  • 12 paid holidays
  • Job-protected leave benefits in accordance with applicable law
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Supplemental critical illness, hospital, accident, and indemnity coverage available for purchase
  • Health and flexible savings accounts, subject to eligibility requirements
  • 401(k) plan with employer contributions and matching, subject to plan eligibility requirements
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