National Account Manager
About The Position
At Mobility Global, our mission is to provide the trusted information that helps billions of people build, sell, and own vehicles with confidence. As we shape the next generation of automotive intelligence through innovation, AI, and industry-leading data, we are creating new opportunities for our customers, our business, and our people. CARFAX, a division of Mobility Global, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. CARFAX is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. 10X Virginia Business Best Places to Work 9X Washingtonian Great Places to Work 10X Washington Post Top Workplace 3X St. Louis Post-Dispatch Best Places to Work
Requirements
- 10+ years of automotive account management experience.
- Demonstrated ability in developing relationships at the corporate level within top dealer groups
- Must be a strong collaborator, and have demonstrated ability in developing relationships internally
- Road Warrior Mentality- this role requires frequent travel within your immediate region, and some overnights to more extended parts of the territory
- Proven ability in value creation and account planning
- Ability to run an agenda driven meeting either virtually or in person
- A focus on a great customer experience and attention to detail in ongoing account management efforts
- Must be a strategic thinker and problem solver
- This position is open to applicants who are currently authorized to work in the United States and will not require employer sponsorship now or in the future.
Nice To Haves
- Knowledge of dealer management software systems (plus)
Responsibilities
- Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)
- Cultivate new business development opportunities
- Function as the organizational leader by coordinating all aspects of client interaction across all internal, and customer-facing teams
- Review and analyze customer performance data and metrics
- Manage all phases of new onboarding: implementation, deliverables, training
- Respond rapidly to customer needs and provide exceptional levels of customer service
Benefits
- Competitive compensation package, including base salary and incentive opportunities where applicable.
- Comprehensive health and wellness benefits for employees and eligible dependents.
- Retirement savings programs, including company matching contributions where available.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
