National Account Manager

CrossCountry Freight Solutions • San Antonio, TX

5d • $75,000 - $95,000

About The Position

CrossCountry Freight Solutions (CCFS) is seeking a high-performing National Account Manager in the Business Development department to drive strategic growth by managing key national accounts, meeting sales and gross margin goals, and identifying new business opportunities. The role contributes to acquisition and revenue targets while supporting the company’s competitiveness and innovation. The position is located in or near Dallas, Houston, or San Antonio, Texas, and reports to the Director of Business Development. The salary range is $75,000–$95,000, depending on skills and knowledge.

The role involves daily prospecting and follow-up, preparing business and sales reports, delivering customer presentations, traveling up to 12 days per month throughout assigned territories in Canada and the Western United States, and negotiating major contracts. The National Account Manager is responsible for approximately $10–15 million in annual gross revenue across approximately 100–150 accounts. The position also addresses customer concerns, gathers shipping and account information, monitors customer and competitor changes, and recommends solutions to improve shipping outcomes and business efficiency.

Requirements

• At least 5 years of experience in sales or relevant industry experience.
• Self-motivated and results-driven.
• Excellent interpersonal, organizational, written and verbal communication, analytical, problem-solving, and decision-making skills.
• High cognitive and emotional intelligence.
• Strong negotiation skills.
• Ability to develop a strong understanding and working knowledge of CCFS markets, contracts, pricing publications, and competitors.
• Ability to develop a strong understanding and working knowledge of CCFS infrastructure and operating characteristics.
• Ability to develop a strong understanding and working knowledge of CCFS information and reporting systems.
• Ability to develop a strong understanding and working knowledge of interline partner systems, capabilities, and procedures.
• Ability to understand transportation industry behavior, including CCFS pricing mechanisms and costing systems.
• Must be located in or near Dallas, Houston, or San Antonio, Texas.

Responsibilities

• Conduct daily cold-call outreach, customer prospecting, and follow-up by phone, email, and messaging services.
• Prepare reports on business transactions, rate requests, and sales leads.
• Research and deliver presentations emphasizing product and service features and benefits.
• Travel up to 12 days per month throughout assigned territories in Canada and the Western United States to call on high-volume, high-revenue accounts, maintain and grow business, and inform customers about new services and company changes.
• Negotiate major contracts and prepare tender packages, including rate proposals and company, equipment, and financial information.
• Keep up to date on changes affecting customers and competitors.
• Recommend shipping improvements, such as packaging changes to reduce claims.
• Recommend innovative solutions and changes to reduce costs, save time, improve revenue, and increase efficiency.
• Manage approximately $10–15 million in annual gross revenue across approximately 100–150 accounts.
• Respond to customer concerns, complaints, and requests.
• Gather accurate customer information regarding density, packaging, volumes, and related matters.
• Keep customers informed about new services and company changes while working to maintain and increase business.

Benefits

• Medical, dental, vision, and life insurance.
• PTO, paid holidays, Volunteer Time Off, and Wellness Time Off.
• 401(k) retirement plan with a company match of up to 4%.
• Biweekly pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed