Associate Manager, Inland World Travel Retail

The Hershey Company•Miami, FL

5d•$85,040 - $106,300

About The Position

The Associate Business Manager, World Travel Retail, USA will help grow Hershey’s business across travel retail markets in the Americas. The role develops and executes customer and sales plans to drive net sales, gross profit, operating income, market share, and customer profitability. This is a collaborative, customer-facing position focused on strengthening distributor and key customer partnerships. The role works closely with Marketing, Finance, and Supply Chain to translate regional strategy into commercial execution and ensure products reach customers at the right time, price, and quality.

Requirements

Bachelor’s degree, preferably in Marketing, Business Management, or a related field.
At least 3 years of relevant experience in sales, business development, customer or trade marketing, or a related commercial function.
Demonstrated knowledge of sales and customer or trade marketing.
Strong business and financial acumen, including experience managing budgets and analyzing performance.
Working knowledge of supply chain and logistics.
Excellent written, verbal, interpersonal, and presentation skills.
Proficiency in Microsoft Office applications.
Ability to build effective relationships with customers, distributors, and cross-functional partners.

Nice To Haves

Experience in Americas travel retail.
Mandarin Chinese language capability.

Responsibilities

Develop and execute customer, channel, category, and market strategies to deliver profitable growth across the Americas travel retail business.
Build joint business plans with distributor partners and key customers, setting priorities, performance measures, and growth opportunities.
Own and manage the trade-spend budget through annual planning, monthly performance monitoring, and adjustments to achieve business objectives.
Lead customer and trade marketing programs, including assortment, pricing, promotions, merchandising, and in-store activation.
Establish and monitor commercial KPIs, including sales, inventory, speed to shelf, retail execution, and program performance.
Partner with Finance to support healthy market, brand, channel, and customer P&Ls and maintain appropriate financial controls.
Collaborate with Supply Chain to improve product availability, freshness, fill rates, inventory, and product quality.
Develop distributor capabilities through sales training, performance expectations, and ongoing business guidance.