Associate Manager, Operations

SS&C Technologies•Boston, MA
•$73,000 - $140,000•Hybrid

About The Position

The Associate Manager, Operations supports hedge fund clients through critical middle- and back-office functions, including reconciliations, trade support, wire processing, and cash management across a range of investment products. The role also serves as a liaison between clients, counterparties, and internal teams, requiring operational expertise, attention to detail, and client service skills. The position provides operational support to hedge fund clients pursuing various investment strategies. It covers middle- and back-office operations for products including equities, fixed income, swaps, bank debt, contracts for difference, futures, commodities, options, foreign exchange, mortgages, and repos. The role involves researching reconciliation exceptions, processing wires, preparing cash reports, confirming payments, reviewing colleagues’ work, and training operations staff.

Requirements

  • Bachelor’s degree in business, finance, or a related discipline.
  • At least 4 years of back-office operations experience at a prime broker, administrator, hedge fund, mutual fund, investment advisor, or financial/retirement planner.
  • Experience with products including equities, fixed income, repurchase agreements, futures, FX, mortgages, and options, as well as working knowledge of corporate actions.
  • Middle- or back-office experience covering trade settlements, fail control, reconciliation of trade discrepancies, and client servicing.
  • Solid knowledge of MS Excel.
  • Strong written and verbal communication skills.

Nice To Haves

  • Prior experience with OTC products.
  • Prior experience working in a client service environment.

Responsibilities

  • Provide operational support to hedge fund clients engaged in various investment strategies.
  • Build and maintain client relationships and serve as a liaison between clients and prime brokers or counterparties.
  • Provide middle- and back-office support for equity, fixed income, swaps, bank debt, contracts for difference, futures, commodities, options, FX, mortgages, and repos.
  • Address and research cash, position, and Market Value reconciliation exceptions.
  • Interact with internal departments, including Fund Accounting, OTC Operations, Investor Services, and IT.
  • Process wires related to management fees, incentive fees, fund subscriptions and redemptions, and collateral.
  • Run cash reports and confirm payments with counterparties.
  • Review work prepared by others.
  • Train operations staff.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) plan with company match
  • Paid time off
  • Paid holidays
  • Parental leave
  • Professional development reimbursement opportunity
  • May be eligible for an annual discretionary bonus and/or equity awards, such as restricted stock units or stock options, based on individual and business performance.
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