Associate Operations Manager

Marcus & Millichap•Saddle Brook, NJ

9d•$31 - $36

About The Position

The Associate Operations Manager (AOM) in New Jersey supports the operational and administrative functions of the office, helping ensure smooth day-to-day operations, compliance, and a collaborative, efficient work environment. The role works closely with local staff and cross-functional teams on transactional processes, People coordination, facilities oversight, and event planning. The base hourly pay range is $31.25–$36.00; actual pay depends on factors such as education, experience, and job-related skills.

Requirements

Three years of administrative or operations experience.
Strong interpersonal and communication skills; collaborative and approachable.
Outstanding organizational skills and meticulous attention to detail, including proofreading and editing.
Intermediate to advanced proficiency in Office 365, including Word, Excel, PowerPoint, and Outlook.
Ability to learn quickly and enthusiasm for new technologies and systems.
Reliability, punctuality, and ownership of responsibilities.
Must be authorized to work in the United States on a permanent basis without employer sponsorship now or in the future.

Responsibilities

Support daily operations across brokerage/transactional, People, administrative, and event planning functions.
Ensure staff compliance with brokerage policies and procedures and communicate updates as needed.
Assist in prioritizing and monitoring workflow, resolving issues, and escalating when necessary.
Cross-train in core management duties to support business continuity and step in as needed.
Prepare reports, coordinate local sales contests, and assist with special projects.
Communicate and implement intra- and inter-office updates and action items.
Coordinate office logistics, including moves, supplies, and facilities management.
Liaise with building management and vendors as needed.
Support onboarding of new employees and agents, including workspace setup and orientation.
Communicate People-related concerns and share positive staff feedback with leadership to support a healthy and engaged workplace.
Foster a collaborative and professional office culture.
Assist with planning and executing internal and external events, including seasonal celebrations, recognition events, and charitable initiatives.
Perform other duties as assigned.