Associate Manager, Logistics, DoorDash for Business

DoorDash•San Francisco, CA

About The Position

DoorDash for Business is building a corporate dining and benefits platform that helps companies feed their teams through products and meal programs. The Associate Manager on the DoorDash for Business Catering team owns the Dasher and delivery experience for catering, ensuring large, high-stakes orders arrive on time, are handed off and set up correctly, and meet customer expectations. This hands-on, early-stage role works across operations, logistics, and analytics to identify delivery issues, form hypotheses, and run small, fast tests before scaling successful approaches. The position reports to the Senior Manager, Strategy & Operations for DoorDash for Business and may be performed remotely or in a hybrid arrangement, depending on preference.

Requirements

4–6 years of experience in strategy and operations, logistics, management consulting, or a high-growth marketplace environment.
Track record of owning cross-functional operational problems end-to-end, from diagnosis through testing and rollout.
Comfort building from scratch in ambiguous, early-stage environments.
Experience owning partner-team relationships and working closely with Product and Engineering.
Strong analytical skills, including writing SQL, working fluently with data, identifying root causes, and turning complex findings into clear recommendations.
Fluency with AI tools such as ChatGPT or Cursor to automate workflows, surface insights, and support faster, better decisions.
Clear communication and ability to influence Dashers, operators, cross-functional partners, and senior leadership.
Willingness to work hands-on in operational details and personally run tests to determine what works.

Responsibilities

Own end-to-end catering delivery quality, including on-time arrival, accurate drop-off and setup, and a clean handoff.
Develop and test logistics approaches for catering, including Dasher selection, batching, timing, equipment, and handoff.
Investigate individual deliveries, speak with Dashers and customers, identify root causes of breakdowns, and turn findings into operational fixes.
Build automated workflows to identify where catering deliveries break down and use AI to make analysis and operational fixes repeatable and scalable.
Translate operational learnings into product and operational recommendations that improve catering delivery reliability.
Own cross-functional operational problems from diagnosis through testing and rollout, working with partner teams, Product, and Engineering.