Sales - Live Goods

Steins•Brookfield, WI

1d•Onsite

About The Position

The Associate- Live Goods position focuses on providing an exceptional customer experience by building relationships with customers. Associates support the management team by contributing leadership, enthusiasm, and integrity in service of the company’s Mission, Vision, and Values. The role requires a team-oriented approach, an interest in selling, strong communication skills, and the ability to perform the position’s duties and responsibilities. Associates may be asked to perform additional duties to meet business needs.

Requirements

Passion for horticulture, yard and home décor, and seasonal merchandise.
Good written and verbal communication skills.
Exceptional customer service skills.
Ability to work indoors and outdoors in varying conditions, including rain or shine.
Ability to multitask, prioritize, and work independently or as part of a team.
Strong organizational and problem-solving skills.
Ability to frequently lift or move up to 3 pounds and occasionally lift or move up to 25 pounds.
Ability to frequently sit and stand, reach with hands and arms, walk, and talk or hear.
Ability to occasionally climb or balance, stoop, kneel, crouch, or crawl.

Responsibilities

Greet customers promptly and make them feel welcome in the retail location.
Develop and maintain professional, courteous relationships with customers and coworkers.
Assist customers in identifying their needs, using available resources to educate them and help them choose appropriate products.
Assist the management team with implementing merchandising and operational procedures.
Follow management direction and complete other duties as required.
Maintain appropriate merchandise stock levels, quality, and presentation.
Ensure signage is current and displayed properly.
Stock and rotate products according to company direction.
Be cross-trained across multiple departments.
Operate the POS efficiently; scan items accurately, accept payment, make change, provide receipts, and bag merchandise.
Develop ideas for floral decorations and home décor displays.
Clean fixtures, shelves, backrooms, bathrooms, and floors according to company policy and management direction.
Participate in learning and development activities, including meetings, product knowledge meetings, and one-on-one interactions.