Sales - Live Goods

Steins•Germantown, WI

1d•Onsite

About The Position

The Associate- Live Goods provides an exceptional customer experience by building relationships with customers. Associates support the management team by contributing leadership, enthusiasm, and integrity in support of the company’s Mission, Vision, and Values. The position requires a team-oriented approach, enjoyment of selling, strong communication skills, and the ability to perform the role’s duties and responsibilities. The role is located in Germantown, Wisconsin and is non-exempt. Candidates must be passionate about horticulture, yard and home décor, and seasonal merchandise. The associate works in both indoor and outdoor conditions, including rain or shine, and may be cross-trained across multiple departments. The role involves frequent sitting, standing, reaching, walking, and communicating, and occasional climbing, balancing, stooping, kneeling, crouching, or crawling. The associate frequently lifts or moves up to 3 pounds and occasionally lifts or moves up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Duties may extend beyond the listed responsibilities as business needs require.

Requirements

Passion for horticulture, yard and home décor, and seasonal merchandise.
Good written and verbal communication skills.
Exceptional customer service skills.
Ability to work indoors and outdoors in varying conditions, including rain or shine.
Ability to multitask, prioritize, and work independently or as part of a team.
Strong organizational and problem-solving skills.
Ability to meet the described physical demands, with reasonable accommodations where applicable.

Responsibilities

Greet customers promptly and help them feel welcome in the retail location.
Build and maintain professional, courteous relationships with customers and coworkers.
Assist customers in determining their needs, educate them using available resources, and help them choose appropriate products.
Assist the management team with implementing merchandising and operational procedures.
Follow management direction and complete other duties as required.
Maintain appropriate merchandise stock levels, quality, and presentation.
Ensure signage is current and displayed properly.
Stock and rotate products according to company direction.
Cross-train and work across multiple departments as needed.
Operate the point-of-sale system efficiently; scan items accurately, accept payments, make change, provide receipts, and bag merchandise.
Develop ideas for floral decorations and home décor displays.
Clean fixtures, shelves, backrooms, bathrooms, and floors according to company policy and management direction.
Participate in learning and development activities, including meetings, product knowledge meetings, and one-on-one interactions.