About The Position

The Associate I, Retail Sales Cashier provides exceptional customer service by greeting customers in a welcoming manner and responding promptly and professionally to inquiries. The associate operates a computer-based point-of-sale system to complete accurate transactions, maintain a balanced cash drawer, and ensure product quality and pricing are accurate at purchase. The role also supports Goodwill’s mission by promoting customer roundups and explaining the mission they support. The associate helps maintain a clean, safe, organized, and well-stocked sales floor, point-of-sale area, and restrooms; assists customers with questions and purchases; and completes opening and closing procedures. The role may include cross-training or providing backup in other departments, along with additional duties as required. Part-time positions are available, and applicants are asked to provide their availability.

Requirements

  • Accurately handle numbers and general calculations, including understanding the value of U.S. coins and currency.
  • Use basic math, including addition, subtraction, and multiplication.
  • Communicate effectively with customers, managers, supervisors, staff, and peers.
  • Operate a computer-based cash register and credit card machine.
  • Withstand prolonged standing, bending, and lifting for up to eight hours per day.
  • Have color vision sufficient for accurate transactions.
  • Work a varied schedule that includes weekends, evenings, and holidays, with occasional overtime as necessary.

Nice To Haves

  • High school diploma or equivalent.
  • One year of retail sales or cash-handling experience.
  • Strong cash-handling skills.

Responsibilities

  • Verify till counts, process accurate cashier transactions, and maintain a balanced cash drawer using a computer-based point-of-sale system.
  • Promote the roundup initiative by engaging customers and sharing information about the mission it supports.
  • Provide excellent customer service in keeping with company values.
  • Assist customers with questions, concerns, and purchases.
  • Complete opening and closing procedures.
  • Keep the sales floor clean and organized by cleaning and arranging shelves and racks, picking items up from the floor, putting away products, and handling returned or unwanted items.
  • Maintain a safe, clean, organized, and well-stocked point-of-sale area, sales floor, and restrooms.
  • Initiate customer delight/power hour calls over the intercom to organize and clean the sales floor.
  • Follow retail center policies, procedures, and safety processes.
  • Cross-train in other departments or areas and provide backup as required.

Benefits

  • Daily Pay access, allowing employees to access earned pay on their own schedule.
  • Part-time employees in the Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty, and bereavement leave.
  • Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 to participate.
  • Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program.
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