Assoc Field Access Dir, Derm, Nashville - Birmingham N

Incyte Corporation•Nashville, TN

24d

About The Position

The Associate Field Access Director is a customer-facing role focused on coverage and access education in an assigned geography. The position works to minimize payor and pharmacy barriers for patients and providers by sharing accurate information about managed care coverage, payor policy, and affordability for Incyte products. The role works with internal teams—including Sales, Patient Access, and Market Access—and external stakeholders such as healthcare providers and office staff to address access and affordability concerns. The role provides education on prior authorizations, coverage status, appeals, medical exceptions, alternative funding, and related processes and timelines. It builds relationships with providers, healthcare systems, and office stakeholders; monitors patient cases through a navigator portal with appropriate consent; and applies knowledge of specialty and retail dermatology pharmacy services and distribution. The position also develops local access strategies and business plans, analyzes customer needs and business metrics, and collaborates across the organization and with external vendors to improve access programs and customer experience. Field access managers are expected to call on customers in the field three to four days per week.

Requirements

Bachelor’s degree or equivalent experience in a relevant field, such as healthcare, business, or life sciences.
At least 5 years of pharmaceutical or healthcare experience.
Experience working with specialty pharmacies, retail dermatology pharmacies, distribution hubs, and managed care.
Self-motivation and initiative, sound judgment, strong collaboration skills, and the ability to learn and adapt to overcome obstacles.
Resilience and adaptability, including the ability to recover from setbacks and learn from mistakes.
Ability to lead without authority in complex, cross-functional teams and build long-term strategic partnerships.
Demonstrated ability to translate vision and strategy into tactical plans and execute localized strategic plans.
Effective communication, presentation, and decision-making skills, including resource allocation.
Ability to clearly communicate strategy and tactics in a way that motivates and energizes customer teams.
Strong business analytics skills and ability to analyze metrics to assess progress against objectives.

Nice To Haves

Prior therapeutic-area or biologics experience.
District management, patient access, and/or managed markets experience.
Experience interacting with key opinion leaders or other high-influence customers in large group practices, hospitals, or managed care organizations.

Responsibilities

Educate healthcare providers and office stakeholders on prior authorization requirements, coverage status, payor appeals, medical exceptions, alternative funding options, and related processes and timelines.
Provide live education to healthcare providers and office staff on access topics.
Establish and maintain relationships with healthcare providers, office stakeholders, and healthcare systems in the assigned geography to help resolve payor and utilization-management issues.
Monitor in-process patient cases through a patient navigator portal when appropriate patient consent is in place.
Help customers navigate specialty pharmacy and retail dermatology pharmacy services and distribution.
Apply knowledge of payor presence and influence, payor mix, product coverage, and payor policies in the assigned geography.
Serve as a compliant subject matter expert on reimbursement, access, and Incyte patient support programs in the assigned geography.
Ensure activities comply with applicable regulations, laws, and company policies.
Develop, explain, and implement solutions for patient access and create local business plans based on strategic customer analysis.
Collaborate with internal functions to identify and address local opportunities and customer needs.
Work with the Dermatology Business Director to develop a local access strategy that supports KPI goals and objectives.
Partner with internal teams and external vendors to improve patient access offerings, services, and customer experience.
Partner with Compliance and Legal to ensure programs comply with and adapt to regulations and laws.
Call on customers in the field three to four days per week.