Associate Director - Concord, NC

Compass Group•CONCORD, NC

About The Position

The Associate Director of Food and Nutritional Services assists with the successful operation of Food & Nutrition Services at an acute care hospital. The role assists with responsibility for foodservice-related activities, including patient and non-patient services such as retail, cafeteria, and catering; quality improvement; sanitation; infection control; and hospital-related activities. It is an opportunity for an energetic, entrepreneurial manager who continually seeks better ways to conduct business. The Associate Director helps ensure client and customer satisfaction and efficient, cost-effective management. The role directs and conducts safety, sanitation, and maintenance programs; maintains strong relationships with patients, the client, and other hospital departments; and promotes the professional growth and development of the team. The Associate Director also helps foster interdepartmental relations and integrate the foodservice department with the facility's plan of operations.

Requirements

  • A bachelor's degree in Food Services Technology/Management or a related field, or an associate degree plus three years of directly related experience.
  • Certified Dietary Manager certificate or Registered Dietitian.
  • One to three years of hospital or adult home/care experience, depending on formal degree or training.
  • Three to five years of direct foodservice operational management experience, including inventory and purchasing knowledge and control.
  • Strong knowledge of food and catering trends, with a focus on quality, production, sanitation, food cost controls, and presentation.
  • Strong supervisory, leadership, management, and coaching skills.
  • Strong written and verbal communication skills.
  • Excellent financial, budgetary, accounting, and computational skills.
  • Proficient computer skills.
  • ServSafe® certification.

Nice To Haves

  • Previous P&L accountability or contract-managed service experience is desirable.

Responsibilities

  • Assist with foodservice-related activities, including patient care, retail, cafeteria, catering, quality improvement, sanitation, infection control, and other hospital-related activities.
  • Help ensure client and customer satisfaction and efficient, cost-effective management.
  • Direct and conduct safety, sanitation, and maintenance programs.
  • Maintain relationships with patients, the client, and other hospital departments.
  • Promote the professional growth and development of the team.
  • Help foster strong interdepartmental relations and integrate the foodservice department with the facility's plan of operations.

Benefits

  • Medical
  • Dental
  • Vision
  • Life insurance/AD
  • Disability insurance
  • Retirement plan
  • Flexible time off
  • Paid parental leave
  • Holiday time off (varies by site/state)
  • Personal leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • May be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
  • Employee referral bonus
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